[Sigia-l] Personalization in enterprise IA project

[Peter Van Dijck]

> At which point (granularity) group personalization should be 
> implemented? (With "Group personalization" i mean personalization for 
> employees of a business unit etc.)

I don't have an answer for at which point. But: at a job I worked where 
we made many enterprise portals, we had Marty's law, which had to do 
with the granularity of personalization. Marty was the head techie. We'd 
always have discussions with clients about how granular personalization 
had to be, and the discussions would go into a lot of detail, ending up 
with dozens to hundreds of levels of personalization.

Marty's law says that, on an enterprise portal, you always start talking 
about really detailed personalization, but you end up with only a few 
categories in the end. I've seen it in action a few times.

Didn't answer your question, but I thought I'd share that.

Cheers,
Peter