[Sigia-l] Re: Sigia-l Digest, Vol 2, Issue 20 (Out of office)
ALBERT LUKBAN
Albert.Lukban at slma.com
Thu Nov 18 22:37:17 EST 2004
Thank you for your email. I will be out of the office until the morning
of 11/22 and will not be able to regularly access my email account.
If you need immediate assistance, please contact Michael Garvey at
703/984-5372.
Thanks!
Albert
>>> sigia-l 11/18/04 22:33 >>>
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Today's Topics:
1. Re: Sigia-l Digest, Vol 2, Issue 19 (Out of office)
(ALBERT LUKBAN)
2. Re: Google Scholar (Donna Timara)
3. Re: Google Scholar (Andrew Boyd)
4. C+S: search logging dilemma (Billie Mandel)
5. Re: C+S: search logging dilemma (Listera)
6. Re: C+S: search logging dilemma (Eric Scheid)
7. Re: C+S: search logging dilemma (bill pawlak)
8. RE: Kano Analysis (Boniface Lau)
9. Re: Kano Analysis (Eric Scheid)
10. RE: Kano Analysis (Boniface Lau)
11. Re: requirements (was: Kano Analysis) (Eric Scheid)
12. RE: requirements (was: Kano Analysis) (Boniface Lau)
13. Re: Kano Analysis (Eric Scheid)
14. RE: Kano Analysis (Boniface Lau)
----------------------------------------------------------------------
Message: 1
Date: Thu, 18 Nov 2004 12:01:56 -0500
From: "ALBERT LUKBAN" <Albert.Lukban at slma.com>
Subject: [Sigia-l] Re: Sigia-l Digest, Vol 2, Issue 19 (Out of office)
To: <sigia-l at asis.org>
Message-ID: <s19c8f45.054 at fshm2.usagroup.com>
Content-Type: text/plain; charset=US-ASCII
Thank you for your email. I will be out of the office until the morning
of 11/22 and will not be able to regularly access my email account.
If you need immediate assistance, please contact Michael Garvey at
703/984-5372.
Thanks!
Albert
>>> sigia-l 11/18/04 12:00 >>>
Send Sigia-l mailing list submissions to
sigia-l at asis.org
To subscribe or unsubscribe via the World Wide Web, visit
http://mail.asis.org/mailman/listinfo/sigia-l
or, via email, send a message with subject or body 'help' to
sigia-l-request at asis.org
You can reach the person managing the list at
sigia-l-owner at asis.org
When replying, please edit your Subject line so it is more specific
than "Re: Contents of Sigia-l digest..."
Searchable list archive: http://www.info-arch.org/lists/sigia-l/
Today's Topics:
1. RE: Kano Analysis (handa at umich.edu)
2. Re: Kano Analysis (Listera)
3. Re: Initial Stakeholders Meeting (Todd Warfel)
4. NYC IxDG Event: TOMORROW (11/18) - "Violate Standards" with
Josh Seiden (Dave)
5. RE: Kano Analysis (Boniface Lau)
6. Re: Kano Analysis (Eric Scheid)
7. RE: Kano Analysis (Boniface Lau)
8. Re: Kano Analysis (Eric Scheid)
9. Re: implementing DHTML rollover menus and form elements
(subimage interactive)
10. Google Scholar (Eric Scheid)
11. Google Scholar (Steven L. MacCall, Ph.D.)
----------------------------------------------------------------------
Message: 1
Date: Wed, 17 Nov 2004 12:32:04 -0500
From: handa at umich.edu
Subject: RE: [Sigia-l] Kano Analysis
To: Sigia-l at asis.org
Cc: eric.scheid at ironclad.net.au
Message-ID: <1100712724.419b8b14c7fc2 at web.mail.umich.edu>
Content-Type: text/plain; charset=ISO-8859-1
Hi, all --
I first came across the Kano Model in 2000 when a client asked us to
present our
initial project analysis to them in a framework which they could
understand and
more easily digest. I've had plenty of time since them to think about
how we
might be able to use the Kano Model to aid in the work that we do as
information architects (or user experience designers, if you wish). The
Kano
Model may be especially useful both as a means of describing priorities
for
features and functions (which is how MBAs use it) informed by
user/business/technical analysis, as well as a tool for jump-starting
difficult
conversations with clients.
I wrote a presentation on the topic and gave it at the last UPA
(Usability
Professionals Assocation) mini-conference in Boston this past May. You
can
download the PDF of the presentation from my web site at:
http://www.handaweb.com/anthony/portfolio/kano
Cheers,
Anthony
------------------------------
Message: 2
Date: Wed, 17 Nov 2004 12:50:11 -0500
From: Listera <listera at rcn.com>
Subject: Re: [Sigia-l] Kano Analysis
To: SIGIA-L <sigia-l at asis.org>
Message-ID: <BDC0F983.5F31%listera at rcn.com>
Content-Type: text/plain; charset="US-ASCII"
Jared M. Spool:
> I believe it was Mark Twain who asked "How come common sense is the
least
> common of the senses?"
Mark Twain is dead.
Ziya
Nullius in Verba
------------------------------
Message: 3
Date: Wed, 17 Nov 2004 12:57:32 -0500
From: Todd Warfel <lists at toddwarfel.com>
Subject: Re: [Sigia-l] Initial Stakeholders Meeting
To: Sigia-L <sigia-l at asis.org>
Cc: Samantha Bailey <a2slb at bellsouth.net>, Dan Linsky
<danl at davidandgoliath.com>, "Jared M.Spool" <jspool at uie.com>
Message-ID: <27A1CA5A-38C2-11D9-9559-000A95DF22C2 at toddwarfel.com>
Content-Type: text/plain; charset=US-ASCII; format=flowed
On Nov 10, 2004, at 9:19 AM, Jared M. Spool wrote:
> If you start with Keith's test and not address those issues, I'd be
> afraid that you'll divert the stakeholders to thinking that
> navigation, independent of the value of the content, is the most
> important thing on which to focus. I don't think that's what you want
> to do.
Precisely why we start with establishing business objectives and user
goals. Goals drive content and functionality.
Cheers!
Todd R. Warfel
Partner, Design and Usability Specialist
MessageFirst | making products easier to use
--------------------------------------
Contact Info
voice: (607) 339-9640
email: twarfel at messagefirst.com
web: www.messagefirst.com
aim: twarfel at mac.com
--------------------------------------
In theory, theory and practice are the same.
In practice, they are not.
------------------------------
Message: 4
Date: Wed, 17 Nov 2004 13:12:37 -0500
From: Dave <dheller at gmail.com>
Subject: [Sigia-l] NYC IxDG Event: TOMORROW (11/18) - "Violate
Standards" with Josh Seiden
To: Sigia-L <sigia-l at asis.org>
Message-ID: <922a1a7f041117101212c0bbc5 at mail.gmail.com>
Content-Type: text/plain; charset=US-ASCII
Violate Standards!
Nine rules you should always try
to break when designing
user interfaces
Speaker: Josh Seiden, President 36 Partners (bio below)
Date: Thursday, November 18, 2004
Time: 7:00p - 9:00p
Place: Parsons School of Design, 55 W. 13th St., 9th Floor, Parsons
Design Lab
( Bet. 5th & 6th Aves.: Closest subway is the F/V @ 14th
St. and 6th Ave.)
More about Josh Seiden:
Josh is the founder and president of 36 Partners
(http://www.36partners.com/), and a respected consultant, designer,
teacher and speaker.
Prior to establishing 36 Partners, Josh served on the leadership team
at Cooper Interaction Design-one of the premier professional service
firms of the internet era, and the leader of the interaction design
movement. At Cooper, Josh worked on projects for clients such as IBM,
3M, Sun Healthcare Systems (now called Shared Healthcare Systems), and
managed Cooper's SAP account, which at the time was Cooper's largest
account. While at Cooper, he designed both hardware and software
products, including products for the space industry, enterprise
resource planning products, marketing automation systems, meeting room
tools, data warehousing tools, and healthcare systems.
Before Cooper, Josh developed consumer-focused computer accessories at
Kensington, where his passion for user experience work began. At
Kensington, Josh worked on ergonomic mice and trackballs and managed
the development of Kensington's MouseWorks software, which won
numerous industry awards under his direction.
What is the IxDG?
The Interaction Design Group (IxDG), is an an international community
of people who are practicing, teaching and studying interaction
design.
A special thank you to the Parsons School of Design, Design Lab for
their generousity in hosting this event.
For more information about the IxDG and IxD please visit our web site
at http://ixdg.org/ You can also e-mail us at nyc (at) ixdg (dot) org.
------------------------------
Message: 5
Date: Wed, 17 Nov 2004 19:54:26 -0500
From: "Boniface Lau" <boniface_lau at compuserve.com>
Subject: RE: [Sigia-l] Kano Analysis
To: "'sigia l'" <sigia-l at asis.org>
Message-ID: <000c01c4cd09$2e7e37c0$8119fea9 at amazon>
Content-Type: text/plain; charset="us-ascii"
> From: Eric Scheid
>
> would you see benefit in going through the kano analysis process at
> the level of individual IA widgets ... things like site search,
> bread crumbs, site map, "you are here" landmarks, etc?
Kano Analysis (KA) is about requirement strategy. It is applicable to
widgets because widgets also have requirements.
>
> or are the usual practices of usability testing sufficient for
> refining those elements when needed, and relying on industry
> "standard" (hah!) implementations, heuristics, and guidelines for
> everything else as a baseline?
They are not KA substitutes. KA helps to determine requirements while
the above are for satisfying requirements.
>
> would we be better off reserving kano analysis for the core features
> and functions specific to the project? (i.e. not generic IA
> components)
Would it be better off to ignore the requirements for generic
components?
Boniface
------------------------------
Message: 6
Date: Thu, 18 Nov 2004 13:04:19 +1100
From: Eric Scheid <eric.scheid at ironclad.net.au>
Subject: Re: [Sigia-l] Kano Analysis
To: sigia l <sigia-l at asis.org>
Message-ID: <BDC24E53.39542%eric.scheid at ironclad.net.au>
Content-Type: text/plain; charset="US-ASCII"
On 18/11/04 11:54 AM, "Boniface Lau" <boniface_lau at compuserve.com>
wrote:
>> would you see benefit in going through the kano analysis process at
>> the level of individual IA widgets ... things like site search,
>> bread crumbs, site map, "you are here" landmarks, etc?
>
> Kano Analysis (KA) is about requirement strategy. It is applicable to
> widgets because widgets also have requirements.
Well, yes, and no. My reading so far is that KA can be used to determine
the
requirements of the larger product, determining which components are to
be
included, and which are to receive additional engineering.
Are you suggesting that KA be applied to an individual widget, so as to
determine which features/functions of that widget get special attention
or
not?
>> would we be better off reserving kano analysis for the core features
>> and functions specific to the project? (i.e. not generic IA
>> components)
>
> Would it be better off to ignore the requirements for generic
> components?
This pre-supposes that an individual widget has requirements. Just how
far
down into detail does one go?
e.
------------------------------
Message: 7
Date: Wed, 17 Nov 2004 22:02:25 -0500
From: "Boniface Lau" <boniface_lau at compuserve.com>
Subject: RE: [Sigia-l] Kano Analysis
To: "'sigia l'" <sigia-l at asis.org>
Message-ID: <001501c4cd1b$0c191d00$8119fea9 at amazon>
Content-Type: text/plain; charset="us-ascii"
> From: Eric Scheid
>
> Are you suggesting that KA be applied to an individual widget, so as
> to determine which features/functions of that widget get special
> attention or not?
No. I meant using KA to determine a widget's requirement.
>
> This pre-supposes that an individual widget has requirements. Just
> how far down into detail does one go?
Even a single line of code has its requirement.
Of course, not everything's requirement needs to be treated formally.
Similarly, not all KAs have to be conducted formally. In fact many
people apply KA on an opportunistic ad hoc basis. Some doing so
unaware of even the name Kano Analysis.
Boniface
------------------------------
Message: 8
Date: Thu, 18 Nov 2004 14:33:07 +1100
From: Eric Scheid <eric.scheid at ironclad.net.au>
Subject: Re: [Sigia-l] Kano Analysis
To: sigia l <sigia-l at asis.org>
Message-ID: <BDC26323.395D5%eric.scheid at ironclad.net.au>
Content-Type: text/plain; charset="US-ASCII"
On 18/11/04 2:02 PM, "Boniface Lau" <boniface_lau at compuserve.com> wrote:
>> Are you suggesting that KA be applied to an individual widget, so as
>> to determine which features/functions of that widget get special
>> attention or not?
>
> No. I meant using KA to determine a widget's requirement.
KA, IIRC, produces an output of classifying a given feature of a product
into three broad groups, and not much more than that. Of course, I'm
still
reading up on it so may have not seen the specific application of it you
are
alluding to.
How would you use KA, for example, to determine the requirements of
(say) a
site map page?
To do so sounds like a very useful thing to do.
e.
------------------------------
Message: 9
Date: Thu, 18 Nov 2004 00:19:46 -0800
From: subimage interactive <subimage at gmail.com>
Subject: Re: [Sigia-l] implementing DHTML rollover menus and form
elements
To: info at trovabile.org
Cc: lisa at dynamicdiagrams.com, sigia-l at asis.org
Message-ID: <7aff9b4c041118001967cc6797 at mail.gmail.com>
Content-Type: text/plain; charset=US-ASCII
What's wrong with hiding the select form elements on a mouseover?
On Wed, 10 Nov 2004 10:31:57 +0100, Luca Rosati <info at trovabile.org>
wrote:
> Lisa Agustin wrote:
>
>
>
> > Hi everyone,
> >
> > Does anyone know of any good examples of how to implement DHTML
rollover
> > menus (particularly long ones) on pages that contain form elements?
> We're
> > working on a project where the approved design uses a global nav
that
> spans
> > the width of the page, and each global link will have its own
> rollover menu,
> > in some cases with many elements (probably a maximum of 16 for any
given
> > link). With a traditional vertical menu presentation, this means
we'd
> > likely have to deal with the browser bug that makes form elements
"poke
> > through" any rollover menu that would overlap them. The client
isn't
> > interested in a technical workaround, so I thought I'd see if
anyone has
> > seen any elegant solutions? We are considering a horizontal
treatment of
> > menu elements that would move into the banner area, but this
doesn't
> strike
> > me as the best design (or most usable) solution. Thanks in
advance.
> >
------------------------------
Message: 10
Date: Fri, 19 Nov 2004 01:05:32 +1100
From: Eric Scheid <eric.scheid at ironclad.net.au>
Subject: [Sigia-l] Google Scholar
To: sigia l <sigia-l at asis.org>
Message-ID: <BDC2F75C.396DB%eric.scheid at ironclad.net.au>
Content-Type: text/plain; charset="US-ASCII"
http://scholar.google.com/
sweet.
interestingly, you get back more than just links to web pages. You also
get
citations, and references to books. Then they give you links to do web
searches for the thing, and even a link to a library search
http://scholar.google.com/scholar/about.html
worth a look, at least.
e.
------------------------------
Message: 11
Date: Thu, 18 Nov 2004 10:26:54 -0600
From: "Steven L. MacCall, Ph.D." <smaccall at bama.ua.edu>
Subject: [Sigia-l] Google Scholar
To: <sigia-l at asis.org>
Message-ID: <3D3657A567C0 at slis.ua.edu>
Content-Type: text/plain; charset="US-ASCII"
Google Scholar "Stand on the shoulder of giants" - a free literature
search database with links to full text. It apparently indexes all of
PubMed, PubMed Central, most (all?) journals in the Directory of Open
Access Journals, and much, much more. Google Scholar also provides
citation tracking - each article has a link to all articles that cite
it. They also promote libraries strongly in the FAQ.
http://scholar.google.com/
------------------------------
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End of Sigia-l Digest, Vol 2, Issue 19
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------------------------------
Message: 2
Date: Thu, 18 Nov 2004 12:28:29 -0500
From: Donna Timara <tdonna at gmail.com>
Subject: Re: [Sigia-l] Google Scholar
To: sigia-l at asis.org
Cc: "Steven L. MacCall, Ph.D." <smaccall at bama.ua.edu>
Message-ID: <2d78b9b304111809286585aa33 at mail.gmail.com>
Content-Type: text/plain; charset=US-ASCII
What value does it add, looking at Google does not own any database of
Scholarly content?
I am comparing it with some of the already established ones - Factiva
for business/financial, ACM for HCI, HBR etc... Is the search
capability that big a deal?
I am sure it is good for Open Access Journals, but then what's the
difference with what was Google search before. I want to understand
why this is making headlines today.
:Donna
------------------------------
Message: 3
Date: Fri, 19 Nov 2004 07:23:58 +1100
From: Andrew Boyd <andrew_db at bigpond.com>
Subject: Re: [Sigia-l] Google Scholar
To: Donna Timara <tdonna at gmail.com>
Cc: sigia-l at asis.org
Message-ID: <419D04DE.30501 at bigpond.com>
Content-Type: text/plain; charset=us-ascii; format=flowed
Hi Donna,
it is news today because Google is doing it... if Google put out their
own brand of cat food, this would also make the news
Seriously - as one that accesses academic research not as often as he
would like these days - it is probably because the Google name appears
to make the initial search more accessible - people can shop for
cameras, or research eye tracking, using the same search engine. Which
they could have done already, I guess
It is a bit like when Intel put out those cute toy USB microscopes -
they were more notable at the time because Intel was selling them,
rather than that they were cool toys.
Cheers, Andrew
Donna Timara wrote:
>What value does it add, looking at Google does not own any database of
>Scholarly content?
>
>I am comparing it with some of the already established ones - Factiva
>for business/financial, ACM for HCI, HBR etc... Is the search
>capability that big a deal?
>
>I am sure it is good for Open Access Journals, but then what's the
>difference with what was Google search before. I want to understand
>why this is making headlines today.
>
>:Donna
>------------
>When replying, please *trim your post* as much as possible.
>*Plain text, please; NO Attachments
>
>Searchable list archive: http://www.info-arch.org/lists/sigia-l/
>________________________________________
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>Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l
>
>
>
--
_________________________________________
Andrew Boyd
Business Development Manager
Daily Basis P/L
Phone 02 6282 9797 or 02 4885 1357
Mobile 0412 641 074
Email andrew at dailybasis.com.au
or andrew_db at bigpond.com
_________________________________________
------------------------------
Message: 4
Date: Thu, 18 Nov 2004 17:02:25 -0800
From: "Billie Mandel" <Billie.Mandel at tpl.org>
Subject: [Sigia-l] C+S: search logging dilemma
To: <Sigia-l at asis.org>
Message-ID: <s19cd5ae.018 at mail.tpl.org>
Content-Type: text/plain; charset=US-ASCII
Hi everyone -
I have just found out something quite disturbing about the Intranet I
work on - it has no search logs. At all. I had assumed that Apache
must be logging them, and that we just weren't importing them to the
database so I could work with them, but alas, I was wrong. It's only
logging how many searches there are and what IPs they come from. (Yes,
I know I should fire the database architect - already did. He's the
same guy who did the system architecture AND the UI design, too, but
that's another rant...)
My task: I need to write up the requirements to give to the developer
to implement search logging for this site.
What I'm asking for:
- Samples of search logs. Just snippets, 10-50 lines, so I can see
what folks are logging and how. It can be raw logs rather than reports
- reporting is going to be handled with SQL queries written by me and
the mouse in my pocket, and I'll have plenty of time to worry about that
once I've got the site started logging and am waiting to have enough
data to be useful.
- Any advice about some piece of data you find yourself wishing your
site were logging when it comes to reporting/analysis time.
- A fairy godmother might bring me some piece of open source code that
logs search queries and results on Apache servers...
Relevant background information: this is essentially a completely
custom Intranet app, written in PHP to talk to a MySQL db and run on an
Apache/Linux box. No CMS, no productized search engine, no hope of using
anything that someone else has debugged and shrinkwrapped.
I'll summarize any relevant generalizable stuff for the list.
Thanks to all,
- Billie
------------------------------
Message: 5
Date: Thu, 18 Nov 2004 20:22:56 -0500
From: Listera <listera at rcn.com>
Subject: Re: [Sigia-l] C+S: search logging dilemma
To: SIGIA-L <Sigia-l at asis.org>
Message-ID: <BDC2B520.6077%listera at rcn.com>
Content-Type: text/plain; charset="US-ASCII"
Billie Mandel:
> - Any advice about some piece of data you find yourself wishing your
> site were logging when it comes to reporting/analysis time
What piece of data do you want to know about?
I don't know what your traffic is like, but you sure don't want to be
logging with abandon. It would help to figure what it is that you want
to
know/track/manage/etc before saving data. It'd be hard for any of us to
tell
you what you should be watching for without knowing what your goals are.
Ziya
Nullius in Verba
------------------------------
Message: 6
Date: Fri, 19 Nov 2004 12:28:53 +1100
From: Eric Scheid <eric.scheid at ironclad.net.au>
Subject: Re: [Sigia-l] C+S: search logging dilemma
To: sigia l <sigia-l at asis.org>
Message-ID: <BDC39785.3980F%eric.scheid at ironclad.net.au>
Content-Type: text/plain; charset="US-ASCII"
On 19/11/04 12:02 PM, "Billie Mandel" <Billie.Mandel at tpl.org> wrote:
> - Any advice about some piece of data you find yourself wishing your
> site were logging when it comes to reporting/analysis time.
I log the usual web log stats (date, time, ip, browser, referer), and I
also
log the number of hits found for their search term, and also the
referring
page's referrer.
The latter requires a bit of dynamic coding - either backend, or in the
browser with javascript.
The method is for the page from which they do the search (which of
course
contains the search form) to include a hidden field with the referring
page
URL.
The point to doing this is to gather more intelligence, and is
particularly
important if you don't have a search form on every page. If you have
just
the one search form page, then when a search request is submitted the
'referer' is of course going to be that search form page. Not real
helpful.
However, if you have the penultimate referrer, then you have something
more
interesting. Say they are on a page with cat pictures, and then click
the
link to the search page, and then submit a search request for "companion
animals". Useful.
For the situation where you have a search form on every page, then the
search request referrer would be the page with cat pictures, and the
penultimate referrer might be <http://google.com/search?q=egypt>, which
is
also interesting.
----------
Session IDs are useful too, if you have those.
e.
------------------------------
Message: 7
Date: Thu, 18 Nov 2004 17:46:31 -0800 (PST)
From: bill pawlak <billpawlak at yahoo.com>
Subject: Re: [Sigia-l] C+S: search logging dilemma
To: Sigia-l at asis.org
Message-ID: <20041119014631.31777.qmail at web61007.mail.yahoo.com>
Content-Type: text/plain; charset=us-ascii
> - Any advice about some piece of data you find yourself wishing your
> site were logging when it comes to reporting/analysis time.
The type of questions/issues/problems you are trying to answer is what
should drive the requirements of what you want to collect via data
logs?.
For example, are you looking to rank keyword searches to provide
initial FAQs? Are you trying to gauge behavioral patterns by examining
the instances of NLQ vs. keyword searches? Figure out those types of
questions _first_ and you should have a pretty good start on the types
of data you need to capture.
But, if it's a custom app, a shotgun approach is to log *everything*
you can possibly think of. Then worry about the custom SQL queries to
analyze the data - once you come up with issues you want to evaluate -
later.
bill
__________________________________________________
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Tired of spam? Yahoo! Mail has the best spam protection around
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------------------------------
Message: 8
Date: Thu, 18 Nov 2004 20:58:39 -0500
From: "Boniface Lau" <boniface_lau at compuserve.com>
Subject: RE: [Sigia-l] Kano Analysis
To: "'sigia l'" <sigia-l at asis.org>
Message-ID: <001701c4cddb$4be04f60$8119fea9 at amazon>
Content-Type: text/plain; charset="us-ascii"
> From: Eric Scheid
>
> How would you use KA, for example, to determine the requirements of
> (say) a site map page?
I would apply KA to the potential requirements. The result helps to
decide whether any of the potential requirements should indeed be the
site map's requirement.
Boniface
------------------------------
Message: 9
Date: Fri, 19 Nov 2004 13:24:38 +1100
From: Eric Scheid <eric.scheid at ironclad.net.au>
Subject: Re: [Sigia-l] Kano Analysis
To: sigia l <sigia-l at asis.org>
Message-ID: <BDC3A496.39830%eric.scheid at ironclad.net.au>
Content-Type: text/plain; charset="US-ASCII"
On 19/11/04 12:58 PM, "Boniface Lau" <boniface_lau at compuserve.com>
wrote:
>>>> Are you suggesting that KA be applied to an individual widget, so
as to
>>>> determine which features/functions of that widget get special
attention or
>>>> not?
>>>>
>>> No. I meant using KA to determine a widget's requirement.
>>>
>> How would you use KA, for example, to determine the requirements of
(say) a
>> site map page?
>>
> I would apply KA to the potential requirements. The result helps to
decide
> whether any of the potential requirements should indeed be the site
map's
> requirement.
so, a binary include/exclude result for each requirement? Or would you
take
the KA result to determine which features/functions/requirements should
get
special attention (eg. those determined to be in the "more is better"
group)?
maybe it would help if you gave an example of what you mean by a
"requirement" for a site map.
e.
------------------------------
Message: 10
Date: Thu, 18 Nov 2004 21:45:10 -0500
From: "Boniface Lau" <boniface_lau at compuserve.com>
Subject: RE: [Sigia-l] Kano Analysis
To: "'sigia l'" <sigia-l at asis.org>
Message-ID: <001801c4cde1$cb5a1270$8119fea9 at amazon>
Content-Type: text/plain; charset="us-ascii"
> From: Eric Scheid
>
> > I would apply KA to the potential requirements. The result helps
> > to decide whether any of the potential requirements should indeed
> > be the site map's requirement.
>
> so, a binary include/exclude result for each requirement? Or would
> you take the KA result to determine which
> features/functions/requirements should get special attention (eg.
> those determined to be in the "more is better" group)?
ISTM you are confusing requirements with features and functions.
Features and functions are not requirements, but ways of satisfying
requirements.
>
> maybe it would help if you gave an example of what you mean by a
> "requirement" for a site map.
A site map requirement is helping users to understand site
organization.
Boniface
------------------------------
Message: 11
Date: Fri, 19 Nov 2004 14:13:14 +1100
From: Eric Scheid <eric.scheid at ironclad.net.au>
Subject: Re: [Sigia-l] requirements (was: Kano Analysis)
To: sigia l <sigia-l at asis.org>
Message-ID: <BDC3AFFA.39845%eric.scheid at ironclad.net.au>
Content-Type: text/plain; charset="US-ASCII"
On 19/11/04 1:45 PM, "Boniface Lau" <boniface_lau at compuserve.com> wrote:
> ISTM you are confusing requirements with features and functions.
> Features and functions are not requirements, but ways of satisfying
> requirements.
so what do you call a documented instructions like this:
the site map must include the following elements:
* blah
* yada
* bing
e.
------------------------------
Message: 12
Date: Thu, 18 Nov 2004 22:20:25 -0500
From: "Boniface Lau" <boniface_lau at compuserve.com>
Subject: RE: [Sigia-l] requirements (was: Kano Analysis)
To: "'sigia l'" <sigia-l at asis.org>
Message-ID: <001901c4cde6$b7daabb0$8119fea9 at amazon>
Content-Type: text/plain; charset="us-ascii"
> From: Eric Scheid
>
> > ISTM you are confusing requirements with features and functions.
> > Features and functions are not requirements, but ways of
> > satisfying requirements.
>
> so what do you call a documented instructions like this:
>
> the site map must include the following elements:
> * blah
> * yada
> * bing
A site map specification.
Boniface
------------------------------
Message: 13
Date: Fri, 19 Nov 2004 14:26:47 +1100
From: Eric Scheid <eric.scheid at ironclad.net.au>
Subject: Re: [Sigia-l] Kano Analysis
To: sigia l <sigia-l at asis.org>
Message-ID: <BDC3B327.3984E%eric.scheid at ironclad.net.au>
Content-Type: text/plain; charset="US-ASCII"
On 19/11/04 1:45 PM, "Boniface Lau" <boniface_lau at compuserve.com> wrote:
>> maybe it would help if you gave an example of what you mean by a
>> "requirement" for a site map.
>
> A site map requirement is helping users to understand site
> organization.
ok, how do you then determine which features and functions a site map
would
have to satisfy this requirement?
e.
------------------------------
Message: 14
Date: Thu, 18 Nov 2004 22:32:31 -0500
From: "Boniface Lau" <boniface_lau at compuserve.com>
Subject: RE: [Sigia-l] Kano Analysis
To: "'sigia l'" <sigia-l at asis.org>
Message-ID: <001a01c4cde8$6aa547e0$8119fea9 at amazon>
Content-Type: text/plain; charset="us-ascii"
> From: Eric Scheid
>
> > A site map requirement is helping users to understand site
> > organization.
>
> ok, how do you then determine which features and functions a site
> map would have to satisfy this requirement?
That is where design comes in.
Boniface
------------------------------
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