[Sigia-l] Re: Sigia-l Digest, Vol 2, Issue 19 (Out of office)

Thu Nov 18 12:01:56 EST 2004

Thank you for your email.  I will be out of the office until the morning
of 11/22 and will not be able to regularly access my email account. 

If you need immediate assistance, please contact Michael Garvey at
703/984-5372.

Thanks!

Albert

>>> sigia-l 11/18/04 12:00 >>>

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Today's Topics:

   1. RE: Kano Analysis (handa at umich.edu)
   2. Re: Kano Analysis (Listera)
   3. Re: Initial Stakeholders Meeting (Todd Warfel)
   4. NYC IxDG Event: TOMORROW (11/18) - "Violate Standards"	with
      Josh Seiden (Dave)
   5. RE: Kano Analysis (Boniface Lau)
   6. Re: Kano Analysis (Eric Scheid)
   7. RE: Kano Analysis (Boniface Lau)
   8. Re: Kano Analysis (Eric Scheid)
   9. Re: implementing DHTML rollover menus and form elements
      (subimage interactive)
  10. Google Scholar (Eric Scheid)
  11. Google Scholar (Steven L. MacCall, Ph.D.)

----------------------------------------------------------------------

Message: 1
Date: Wed, 17 Nov 2004 12:32:04 -0500
From: handa at umich.edu
Subject: RE: [Sigia-l] Kano Analysis
To: Sigia-l at asis.org
Cc: eric.scheid at ironclad.net.au
Message-ID: <1100712724.419b8b14c7fc2 at web.mail.umich.edu>
Content-Type: text/plain; charset=ISO-8859-1

Hi, all --

I first came across the Kano Model in 2000 when a client asked us to
present our
initial project analysis to them in a framework which they could
understand and
more easily digest. I've had plenty of time since them to think about
how we
might be able to use the Kano Model to aid in the work that we do as
information architects (or user experience designers, if you wish). The
Kano
Model may be especially useful both as a means of describing priorities
for
features and functions (which is how MBAs use it) informed by
user/business/technical analysis, as well as a tool for jump-starting
difficult
conversations with clients.

I wrote a presentation on the topic and gave it at the last UPA
(Usability
Professionals Assocation) mini-conference in Boston this past May. You
can
download the PDF of the presentation from my web site at:

http://www.handaweb.com/anthony/portfolio/kano

Cheers,
Anthony

------------------------------

Message: 2
Date: Wed, 17 Nov 2004 12:50:11 -0500
From: Listera <listera at rcn.com>
Subject: Re: [Sigia-l] Kano Analysis
To: SIGIA-L <sigia-l at asis.org>
Message-ID: <BDC0F983.5F31%listera at rcn.com>
Content-Type: text/plain;	charset="US-ASCII"

Jared M. Spool:

> I believe it was Mark Twain who asked "How come common sense is the
least
> common of the senses?"

Mark Twain is dead.

Ziya
Nullius in Verba 

------------------------------

Message: 3
Date: Wed, 17 Nov 2004 12:57:32 -0500
From: Todd Warfel <lists at toddwarfel.com>
Subject: Re: [Sigia-l] Initial Stakeholders Meeting
To: Sigia-L <sigia-l at asis.org>
Cc: Samantha Bailey <a2slb at bellsouth.net>,	Dan Linsky
	<danl at davidandgoliath.com>, "Jared M.Spool" <jspool at uie.com>
Message-ID: <27A1CA5A-38C2-11D9-9559-000A95DF22C2 at toddwarfel.com>
Content-Type: text/plain; charset=US-ASCII; format=flowed

On Nov 10, 2004, at 9:19 AM, Jared M. Spool wrote:

> If you start with Keith's test and not address those issues, I'd be 
> afraid that you'll divert the stakeholders to thinking that 
> navigation, independent of the value of the content, is the most 
> important thing on which to focus. I don't think that's what you want 
> to do.

Precisely why we start with establishing business objectives and user 
goals. Goals drive content and functionality.

Cheers!

Todd R. Warfel
Partner, Design and Usability Specialist
MessageFirst | making products easier to use
--------------------------------------
Contact Info
voice: 	(607) 339-9640
email: 	twarfel at messagefirst.com
web: 	www.messagefirst.com
aim: 		twarfel at mac.com
--------------------------------------
In theory, theory and practice are the same.
In practice, they are not.

------------------------------

Message: 4
Date: Wed, 17 Nov 2004 13:12:37 -0500
From: Dave <dheller at gmail.com>
Subject: [Sigia-l] NYC IxDG Event: TOMORROW (11/18) - "Violate
	Standards"	with Josh Seiden
To: Sigia-L <sigia-l at asis.org>
Message-ID: <922a1a7f041117101212c0bbc5 at mail.gmail.com>
Content-Type: text/plain; charset=US-ASCII

Violate Standards!
Nine rules you should always try
to break when designing
user interfaces

Speaker: Josh Seiden, President 36 Partners (bio below)
Date: Thursday, November 18, 2004
Time: 7:00p - 9:00p
Place: Parsons School of Design, 55 W. 13th St., 9th Floor, Parsons
Design Lab
            ( Bet. 5th & 6th Aves.: Closest subway is the F/V @ 14th
St. and 6th Ave.)

More about Josh Seiden:
Josh is the founder and president of 36 Partners
(http://www.36partners.com/), and a respected consultant, designer,
teacher and speaker.

Prior to establishing 36 Partners, Josh served on the leadership team
at Cooper Interaction Design-one of the premier professional service
firms of the internet era, and the leader of the interaction design
movement. At Cooper, Josh worked on projects for clients such as IBM,
3M, Sun Healthcare Systems (now called Shared Healthcare Systems), and
managed Cooper's SAP account, which at the time was Cooper's largest
account. While at Cooper, he designed both hardware and software
products, including products for the space industry, enterprise
resource planning products, marketing automation systems, meeting room
tools, data warehousing tools, and healthcare systems.

Before Cooper, Josh developed consumer-focused computer accessories at
Kensington, where his passion for user experience work began. At
Kensington, Josh worked on ergonomic mice and trackballs and managed
the development of Kensington's MouseWorks software, which won
numerous industry awards under his direction.

What is the IxDG?
The Interaction Design Group (IxDG), is an an international community
of people who are practicing, teaching and studying interaction
design.

A special thank you to the Parsons School of Design, Design Lab for
their generousity in hosting this event.

For more information about the IxDG and IxD please visit our web site
at http://ixdg.org/ You can also e-mail us at nyc (at) ixdg (dot) org.

------------------------------

Message: 5
Date: Wed, 17 Nov 2004 19:54:26 -0500
From: "Boniface Lau" <boniface_lau at compuserve.com>
Subject: RE: [Sigia-l] Kano Analysis
To: "'sigia l'" <sigia-l at asis.org>
Message-ID: <000c01c4cd09$2e7e37c0$8119fea9 at amazon>
Content-Type: text/plain;	charset="us-ascii"

> From: Eric Scheid
>  
> would you see benefit in going through the kano analysis process at
> the level of individual IA widgets ... things like site search,
> bread crumbs, site map, "you are here" landmarks, etc?

Kano Analysis (KA) is about requirement strategy. It is applicable to
widgets because widgets also have requirements.

> 
> or are the usual practices of usability testing sufficient for
> refining those elements when needed, and relying on industry
> "standard" (hah!) implementations, heuristics, and guidelines for
> everything else as a baseline?

They are not KA substitutes. KA helps to determine requirements while
the above are for satisfying requirements.

> 
> would we be better off reserving kano analysis for the core features
> and functions specific to the project? (i.e. not generic IA
> components)

Would it be better off to ignore the requirements for generic
components?

Boniface

------------------------------

Message: 6
Date: Thu, 18 Nov 2004 13:04:19 +1100
From: Eric Scheid <eric.scheid at ironclad.net.au>
Subject: Re: [Sigia-l] Kano Analysis
To: sigia l <sigia-l at asis.org>
Message-ID: <BDC24E53.39542%eric.scheid at ironclad.net.au>
Content-Type: text/plain; charset="US-ASCII"

On 18/11/04 11:54 AM, "Boniface Lau" <boniface_lau at compuserve.com>
wrote:

>> would you see benefit in going through the kano analysis process at
>> the level of individual IA widgets ... things like site search,
>> bread crumbs, site map, "you are here" landmarks, etc?
> 
> Kano Analysis (KA) is about requirement strategy. It is applicable to
> widgets because widgets also have requirements.

Well, yes, and no. My reading so far is that KA can be used to determine
the
requirements of the larger product, determining which components are to
be
included, and which are to receive additional engineering.

Are you suggesting that KA be applied to an individual widget, so as to
determine which features/functions of that widget get special attention
or
not?

>> would we be better off reserving kano analysis for the core features
>> and functions specific to the project? (i.e. not generic IA
>> components)
> 
> Would it be better off to ignore the requirements for generic
> components?

This pre-supposes that an individual widget has requirements. Just how
far
down into detail does one go?

e.

------------------------------

Message: 7
Date: Wed, 17 Nov 2004 22:02:25 -0500
From: "Boniface Lau" <boniface_lau at compuserve.com>
Subject: RE: [Sigia-l] Kano Analysis
To: "'sigia l'" <sigia-l at asis.org>
Message-ID: <001501c4cd1b$0c191d00$8119fea9 at amazon>
Content-Type: text/plain;	charset="us-ascii"

> From: Eric Scheid
>  
> Are you suggesting that KA be applied to an individual widget, so as
> to determine which features/functions of that widget get special
> attention or not?

No. I meant using KA to determine a widget's requirement.

> 
> This pre-supposes that an individual widget has requirements. Just
> how far down into detail does one go?

Even a single line of code has its requirement.

Of course, not everything's requirement needs to be treated formally.
Similarly, not all KAs have to be conducted formally. In fact many
people apply KA on an opportunistic ad hoc basis. Some doing so
unaware of even the name Kano Analysis.

Boniface

------------------------------

Message: 8
Date: Thu, 18 Nov 2004 14:33:07 +1100
From: Eric Scheid <eric.scheid at ironclad.net.au>
Subject: Re: [Sigia-l] Kano Analysis
To: sigia l <sigia-l at asis.org>
Message-ID: <BDC26323.395D5%eric.scheid at ironclad.net.au>
Content-Type: text/plain; charset="US-ASCII"

On 18/11/04 2:02 PM, "Boniface Lau" <boniface_lau at compuserve.com> wrote:

>> Are you suggesting that KA be applied to an individual widget, so as
>> to determine which features/functions of that widget get special
>> attention or not?
> 
> No. I meant using KA to determine a widget's requirement.

KA, IIRC, produces an output of classifying a given feature of a product
into three broad groups, and not much more than that. Of course, I'm
still
reading up on it so may have not seen the specific application of it you
are
alluding to.

How would you use KA, for example, to determine the requirements of
(say) a
site map page?

To do so sounds like a very useful thing to do.

e.

------------------------------

Message: 9
Date: Thu, 18 Nov 2004 00:19:46 -0800
From: subimage interactive <subimage at gmail.com>
Subject: Re: [Sigia-l] implementing DHTML rollover menus and form
	elements
To: info at trovabile.org
Cc: lisa at dynamicdiagrams.com, sigia-l at asis.org
Message-ID: <7aff9b4c041118001967cc6797 at mail.gmail.com>
Content-Type: text/plain; charset=US-ASCII

What's wrong with hiding the select form elements on a mouseover?

On Wed, 10 Nov 2004 10:31:57 +0100, Luca Rosati <info at trovabile.org>
wrote:
> Lisa Agustin wrote:
> 
> 
> 
>  > Hi everyone,
>  >
>  > Does anyone know of any good examples of how to implement DHTML
rollover
>  > menus (particularly long ones) on pages that contain form elements?
> We're
>  > working on a project where the approved design uses a global nav
that
> spans
>  > the width of the page, and each global link will have its own
> rollover menu,
>  > in some cases with many elements (probably a maximum of 16 for any
given
>  > link).  With a traditional vertical menu presentation, this means
we'd
>  > likely have to deal with the browser bug that makes form elements
"poke
>  > through" any rollover menu that would overlap them.  The client
isn't
>  > interested in a technical workaround, so I thought I'd see if
anyone has
>  > seen any elegant solutions? We are considering a horizontal
treatment of
>  > menu elements that would move into the banner area, but this
doesn't
> strike
>  > me as the best design (or most usable) solution.  Thanks in
advance.
>  >

------------------------------

Message: 10
Date: Fri, 19 Nov 2004 01:05:32 +1100
From: Eric Scheid <eric.scheid at ironclad.net.au>
Subject: [Sigia-l] Google Scholar
To: sigia l <sigia-l at asis.org>
Message-ID: <BDC2F75C.396DB%eric.scheid at ironclad.net.au>
Content-Type: text/plain; charset="US-ASCII"

http://scholar.google.com/

sweet.

interestingly, you get back more than just links to web pages. You also
get
citations, and references to books. Then they give you links to do web
searches for the thing, and even a link to a library search

http://scholar.google.com/scholar/about.html

worth a look, at least.

e.

------------------------------

Message: 11
Date: Thu, 18 Nov 2004 10:26:54 -0600
From: "Steven L. MacCall, Ph.D." <smaccall at bama.ua.edu>
Subject: [Sigia-l] Google Scholar
To: <sigia-l at asis.org>
Message-ID: <3D3657A567C0 at slis.ua.edu>
Content-Type: text/plain;	charset="US-ASCII"

Google Scholar "Stand on the shoulder of giants" - a free literature
search database with links to full text.  It apparently indexes all of
PubMed, PubMed Central, most (all?) journals in the Directory of Open
Access Journals, and much, much more.  Google Scholar also provides
citation tracking - each article has a link to all articles that cite
it.  They also promote libraries strongly in the FAQ.

http://scholar.google.com/ 

------------------------------

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