[Sigia-l] Job Posting: Manager - Information Mgmt Group - GAO

[Susan Doran]

Hello!

Starting 12/1/04, I will be rededicating my time to my little company, Knowledge Management Consulting (started in 1998), and "retiring" from my position at GAO (as a Lockheed Martin contractor).

As a result, a great new opportunity is opening up for a highly motivated, experienced, energetic, creative, results-oriented,  multifaceted knowledge management professional and people manager.

See below for position description. Also attached as a prettier Word document.

For more information, or to apply, contact my boss, who runs the Lockheed contract at GAO:

Peter McGarry, Program Manager
Lockheed Martin Information Technology
Government Accountability Office
441 G Street NW
Washington DC 20548
pmcgarry at gao.gov
__________________________________________
MANAGER, INFORMATION MANAGEMENT GROUP
GOVERNMENT ACCOUNTABILITY OFFICE (GAO) 	 
WASHINGTON, DC

POSITION DESCRIPTION:
Lockheed Martin Information Technology Services Group is seeking a skilled manager, thought leader, and change innovator to lead a dynamic, multifaceted Information Management department within the Government Accountability Office (GAO) in downtown Washington, DC. 

Work with a range of technical and non-technical GAO customers (Knowledge Services, Library, Systems Analysts, Web Operations, Information Systems) at various professional and technical levels.

Oversee 10 employees at varying levels, working in a matrixed team environment, focusing on the following areas:     

· Metadata Capture, Indexing, and Abstracting (for database of 60,000 GAO document records) 

· Database Administration/Maintenance (extensive federal government contact databases) 

· Taxonomy Development (update of GAO's enterprise taxonomy; creation of team-based taxonomies)

· Research (respond to requests for GAO documents from GAO staff and external constituents)

· Accessibility (ensure compliance with Section 508 of Americans with Disabilities Act of GAO documents)

· Process Improvement and Documentation (of all Information Management Group functions)

· Information Architecture/Mapping (provide support to Knowledge Services on GAO internal web pages)

―-----------------

Interface with GAO management and functional personnel. Ensure all GAO customer requirements are fulfilled innovatively, cost-effectively, and with excellence.  

Serve as liaison to and technical expert in all tasks, responsibilities, projects, systems, and processes relevant to the Information Management Group.

Provide clear written and oral reports to Lockheed contract manager and GAO customers.

Work toward continuous improvement of existing departmental processes. 

Ensure that data integrity and other issues are identified and proactively addressed. 

Shore up group infrastructure by defining policies, procedures, and systems documentation. 

Work with program manager to find new opportunities to serve customers proactively.


REQUIREMENTS:

· Masters degree in Library Science, Information Systems, Computer Science, Communications, Management, or related field +  7 years of progressive experience directly related to position requirements, including 3 years of experience managing large-scale IT-focused projects.

OR

· Bachelor's degree in  Library Science, Information Systems, Computer Science, Communications, Management, or related field + 10 years of progressive experience directly related to position requirements, including 7 years of experience managing large-scale IT-focused projects

· Experience working within a government agency (experience as contractor or consultant preferred)

· Experience defining requirements for and/or implementing knowledge management (KM) services, systems, tools, and processes

· Demonstrated competency in project development, management, and evaluation

· Ability to focus on and juggle multiple projects and priorities

· Proven team-building, supervision, and leadership skills

· Familiarity with application of Sigma 6 or other business process improvement techniques

· Hands-on skills in all of the following areas: indexing, meta-data capture, and taxonomy-building 

· Exceptional customer service orientation: demonstrated ability to help define and respond to customer requests--given very tight deadlines--and deliver substantive, action-oriented support

·Excellent written and verbal communications skills

TECHNOLOGY SKILLS:
Experience with the following preferred: Excel, Access Innovations MAI (machine-aided taxonomy management, and indexing tool), Data Harmony Taxonomy Builder, Document/Content Management Systems; Web and/or Intranet information architecture development; SQL programming, Microsoft Project.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Susan Doran, Manager
GAO Information Management Group
c/o Lockheed Martin Technology Services
441 G Street NW - Room 1529
202-512-4367
susandoran at gao.gov
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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