[Sigia-l] User Test Cost - Does this sound reasonable?

[Knyal, Jarrett]

Hi.  i just received a quote from a vendor to help us with a user test of our website.  As I have never done a user test using outside resources, I'd like to ping the cost vs. services we are to receive to see if those with more experience than I think the costs are reasonable for what we're getting.

What we're getting:
- recruiting of 10 users
- two days of a room at their facility, equipment supplied including videotaping
- summary report based on videotapes of sessions

We are coming up with the test plans and will moderate the sessions.

Their charge for this is 7K.  Does this sound reasonable?

Jarrett Knyal
Web User Experience Manager
20555 Victor Parkway
Livonia, MI 48152
(734) 805-8229
cell - (734) 945-2973
www.quickenloans.com
jarrettknyal at quickenloans.com