[Sigia-l] Web software which generates questions and answers

[Todd R.Warfel]

There's actually a CMS product called FatWire (http://fatwire.com) that 
has this capability built in. I've seen it work - it's pretty amazing. 
Their Update Engine has the capability to take questions from a 
Website, store them for a business user to answer. The FAQ module 
allows them to edit the question, then publish with an answer. The 
final published piece of content has the Question, Answer, relevance 
rating, and number of times it's been asked/viewed.

It's pretty slick.

On Mar 31, 2004, at 6:45 AM, W words wrote:

> Has anyone any experience with this?
> Does it really do what it claims?
> Is this really a useful form of communications where users get an 
> answer to
> a fact but may not get all the facts they need as they would if they
> read/accidentally glanced at surrounding text?
>
> Regards
> Irene Wong

Cheers!

Todd R. Warfel
User Experience Architect
MessageFirst | making products easier to use
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