[Sigia-l] "close window" links in pop-ups

[Samantha Bailey]

I neglected to say that the close option we went with for our style guide
actually says "close" (it's not just the X).

sb
----- Original Message ----- 
From: "Marios Pittas" <marios at pittas-associates.com>
To: <sigia-l at asis.org>
Sent: Wednesday, June 23, 2004 11:17 PM
Subject: RE: [Sigia-l] "close window" links in pop-ups


> In a recent (Design + Prototype Development + Prototype Testing + UI
Standards ) excericse, we faced a similar question (whether one still needs
to provide a close button or just let users ("force" users?) to use the
windowing environment "x" widget).
>
> Initially we thought that there was no need for the "x" button, however we
were forced to rethink our design because during the prototype testing:
>
> 1. Users were moving from a windows client based environment which
provided a close button. When the extra "link" was there some of our users
(especially the older and less educated - see point 2) were severely
impacted.
>
> 2. The younger, more educated, more internet savvy users (3 different
groups with significant but not neccessary overlap) had little difficulty in
using the "x" widget (at worse only the first time faced such a window).
HOWEVER, older people, who had very little contact time with computers (let
alone the internet) had severe difficulties (and here I am talking about not
so well educated, most of the time less well paid, older people who may have
less than 1 hr of contact time per week with a computer and with very little
computing experience).
>
> As such we included the close button in the design, as well as in the UI
standards for the other parts of the system to follow.
>
> In our experience the system target group is vital when making answering
such questions and making decisions.
>
> Marios
>
>
>
>
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