[Sigia-l] Thanks! [was "Commercial Impact of a Bad User Interface?"]

[Jonathan Baker-Bates]

Thanks to everyone who replied to my post on this - about 25 at last
count, mostly off-list for some reason ;-) Sorry I can't get back to you
all individually, but I'll be checking those links, and thinking about
your comments over the next week. 

Jonathan

 

> -----Original Message-----
> From: sigia-l-admin at asis.org [mailto:sigia-l-admin at asis.org] 
> On Behalf Of Jonathan Baker-Bates
> Sent: 16 July 2004 17:55
> To: sigia-l at asis.org
> Subject: [Sigia-l] Commercial Impact of a Bad User Interface?
> 
> It's late on a tiring Friday afternoon here in London and 
> I've been wrestling with a client to get them to understand 
> that doing some proper user testing is really worth the effort.
> 
> And I had a thought. Are there any examples of significant 
> businesses that have (or might have) gone to the wall due to 
> a user interface being badly designed?
> 
> I can't immediately think of any. But that may be because I'm tired.
> 
> Can anyone think of a good example? This is for no better 
> reason than I can say "Look at what happened to XYZ Corp. - 
> the UI for their product stank and they crashed and *burned* 
> because of it!
> 
> Jonathan
> 
> 
> 
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Internet communications are not secure and therefore Oyster Partners Ltd does not accept legal responsibility for the contents of this message. Any views or opinions presented are solely those of the author and do not necessarily represent those of Oyster Partners Ltd.