[Sigia-l] What makes an IA good at what he or she does?
Arthur Fink
arthur at arthurfink.com
Fri Feb 13 06:09:30 EST 2004
At 02:55 PM 2/12/2004, Eric Reiss wrote:
>Its about seeing patterns when others see confusion.
. . .
>Its about pushing the cognitive envelope.
. . .
>Its about cultural literacy and curiosity.
. . .
All of the above, and being very comfortable thinking OUTSIDE the box ... a
sympathetic questioner, good listener ... somebody who can leave their ego
on the coatrack.
Yes, it takes system thinking, both left and right brain task skills, etc.
... but I'd put the emphasis on listening and creating.
Arthur Fink Consulting · arthur at ArthurFink.com
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Ten New Island Avenue · Listening to users
Peaks Island, Maine 04108 · Designing for people
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