[Sigia-l] Ethnographic research?

[Anne Miller]

Ethographic approaches have been stock standard fare for HCI professionals
for at least the past decade to 15 years. Lucy Suchman's landmark text
'Plans and Situated Actions: the problem of human-machine communication.
Cambridge University Press, originally published in 1987 was one of the
first applications of Ethnographic approaches to HCI. Its a classic text and
still current. lucy is apparently updating it to a second edition

other Suchman articles can be found at:

http://www.comp.lancs.ac.uk/sociology/soc040ls.html


Anne Miller
Coordinator
Human Factors Online
Key Centre for Human Factors
University of Queensland
http://www.humanfactors.uq.edu.au

-----Original Message-----
From: sigia-l-admin at asis.org [mailto:sigia-l-admin at asis.org]On Behalf Of
Samantha Bailey
Sent: Tuesday, 10 February 2004 10:25 AM
To: SIGIA-L
Subject: Re: [Sigia-l] Ethnographic research?



At Wachovia we have begun to use Contextual Inquiry as part of our process
on large projects and there are some definite overlaps between ethnography
and contextual inquiry. To learn more see the Beyer/Holzblatt book:
http://www.amazon.com/exec/obidos/tg/detail/-/1558604111/qid=1076372734//ref
=pd_ka_1/002-3102491-4002461?v=glance&s=books&n=507846

Samantha Bailey
samantha at baileysorts.com | http://baileysorts.com


----- Original Message -----
From: "Arthur Fink" <arthur at arthurfink.com>
To: "SIGIA-L" <sigia-l at asis.org>
Sent: Monday, February 09, 2004 12:10 PM
Subject: [Sigia-l] Ethnographic research?


Most of us tend to test/refine our designs in lab settings.

A friend of mine with a strong background in anthropological ethnographic
research asked me if these disciplines are ever used in interaction design
projects ... either in the US or abroad (perhaps at places like Philips
Design).  Now she's got me interested as well.

So ... any knowledge of or thoughts about this?


Arthur Fink


    Arthur Fink Consulting  ·  arthur at ArthurFink.com
····························································
     Ten New Island Avenue  ·  Listening to users
Peaks Island, Maine 04108  ·  Designing for people
http://www.ArthurFink.com  ·  User interfaces that work
              207.766.5722  ·  Progress training + consulting


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