[Sigia-l] Job Opp for SIGIA-L
Richard Hill
rhill at asis.org
Tue Apr 13 09:59:17 EDT 2004
[Forwarded by request. Dick Hill]
------------
Richard Hill
Executive Director
American Society for Information Science and Technology
1320 Fenwick Lane, Silver Spring, MD 20910
FAX: (301) 495-0810
Voice: (301) 495-0900
www.asis.org
Announcement Number: 040026203DE
Vacancy Description: IT Specialist (Search Information & Indexing
Coordinator)
Open Period: 04/07/2004 - 04/21/2004
Series/Grade: GS-2210W-14
Salary: $85,210.00 TO $110,775.00
Promotion Potential: GS-14
Hiring Agency: GSA, Office of Citizen Services & Communications
Duty Locations: 1 vacancy in Washington DC Metro Area, DC
For more information, Contact: Patricia Lewis, 202-501-0370
patricia.lewis at gsa.gov
Additional Information
OFFICE LOCATION: Office of Citizen Services and Communications
Office of Citizen Services
Office of E-Gov Solutions Support (XCE)
Washington, DC
WHO MAY APPLY: GSA is accepting applications for this position from all
qualified United States Citizens and nationals (residents of American Samoa
and Swains Island).
TYPE OF APPOINTMENT: Permanent, full time competitive appointment.
HOW TO APPLY ON-LINE. Please read the ENTIRE Vacancy Announcement to
ensure that you comply with the application procedures. Failure to submit
the required information will result in an incomplete application and you
will not be considered for this vacancy.
You must complete the following steps to apply for this position on-line:
(1) Register with General Services Administration's (GSAjobs) on-line
application system (note: this is separate from the OPM USA jobs system or
other Federal agencies that may be using a QuickHire system); (2) answer
the vacancy specific questions; and (3) provide the HR Office with the
necessary Supplemental Application Material. See complete information on
all three steps in the section below: "APPLICATION PROCEDURES FOR
THIS ANNOUNCEMENT".
BARGAINING UNIT STATUS: None
DUTIES OF THE POSITION: This position is located in the U.S. General
Services Administration Office of Citizen Services and Communication,
Office of E-Gov Solutions Support. This office supports the operation of
the Federal government's citizen portal, FirstGov.gov, and the search
engine it provides to assist citizens in locating government information.
Under a Shared Technologies initiative, the E-Gov Solutions team provides
infrastructure and technical advice to other E-Gov and agency web
initiatives. The FirstGov search engine provides a free, public searchable
index of key information on federal and state government web sites.
Citizens are provided an easy to use interface that enables them to find
millions of government web pages, 24 hours a day, 7 days a week. In
addition, Federal websites can access the FirstGov search index to provide
responses from their websites' search queries.
Reporting to the Director of E-Gov Solutions Support, the Search
Information and Indexing Coordinator (IIC) directs the indexing, site
selection, site winnowing, inclusion of search content, exclusion of
content, meta-tagging of content, and boosting of sites and content indexed
for the FirstGov.gov Web site and displayed in response to a search query.
The SIIC works closely with the professionals responsible for the web
content and links on the FirstGov.gov web pages to ensure the quality of
the indexing and reference services to the participating government
agencies, citizens accessing the site, and other constituents using the
public portal located at www.firstgov.gov.
The SIIC will be responsible for:
. Making enhancements to search methodology and use of technology.
. Improving the relevancy and timeliness of the FirstGov search.
. Ensuring that FirstGov search indexing provides a quality
collection of information that meets the needs of the citizens,
participating agencies, and other constituents.
. Cataloguing and shelving all FirstGov.gov materials and ensuring
that they are available to all users.
. Weeding the collection on a regular basis.
. Ensuring that the collection is updated on a regular basis with
clean results.
. Ensuring that appropriate support services are provided courteously
and impartially.
. Effectively communicating information to all indexing
employees/contractors and partners.
. Overseeing the quality of work provided by indexing employees
and/or contractors, including the administration of discipline regarding
indexing approaches.
. Ensuring compliance with FirstGov policies and procedures.
. Providing guidance to assigned staff in reviewing and analyzing web
usage and customer analytics data (e.g. comments from users, customer
satisfaction ratings, top search terms, most visited pages, etc.) to
identify areas needing improvement or to improve search relevancy.
. Providing guidance to other agencies, as appropriate.
. Creating and documenting standards and processes to support the
above.
The SIIC will also provide leadership and recommendations to management in
determining the mission and future direction of the indexing service,
assisting with appropriate long-range planning, evaluating performance
measures and goals, and providing guidance to indexing staff in providing
high-quality indexing results. The SIIC will support the Director of E-Gov
Solutions support in evaluating staff performance. Additional support will
be provided to the Director in determining indexing and site selection
needs using appropriate input from citizens, the Director and peers in the
information retrieval sector, as well as assisting in developing annual
budgets for the indexing service and evaluating and implementing cost
containment measures.
QUALIFICATION REQUIREMENTS: Applicants must possess at least 52 weeks of
Specialized Experience which is at least equivalent to the GS-13 level in
the Federal service. Qualification and eligibility requirements for this
position must be met within 30 days after the closing date of this
Announcement. Status candidates may be subject to time-in-grade
restrictions.
SPECIALIZED EXPERIENCE: Candidates must demonstrate experience managing
and/or directing search indexing services delivered in support of a large
customer web portal that requires coordination across numerous agencies or
customer constituencies. The incumbent must demonstrate professional
expertise in: (1) Developing and managing a large search indexing operation
(>1 million documents), (2) collaborating with both business and technical
staff to identify and design appropriate enhancements to search
methodologies using existing technologies, (3) project planning experience;
and (4) leadership, i.e. extensive experience in:
1. Defining, executing, evaluating, and budgeting for a search
indexing operation.
2. Library science and technology as it pertains to digital collection
definition, indexing, and classifying of content.
3. Strategic planning focused on matching indexing and terms to the
usage patterns of site visitors.
4. Identifying electronic resources that enhance the usability of the
index using objective criteria set up as part of the office's strategy.
5. Developing and working within a schedule for continuous improvement
of the site for citizens, agencies, and other constituents.
6. Interpreting and applying laws, regulations and policies and
contributing information to help define policies as required.
7. Organizing, prioritizing and coordinating the search editorial and
indexing responsibilities for a major portal site.
8. Resolving problems involving a search engine, search engine tuning,
and service infrastructure.
9. Identifying technical issues related to search and retrieval,
defining the cause or causes of issues, and developing a remediation plan,
time line, and budget analysis for the remediation effort(s).
10. Communicating effectively in written and oral form, including
delivering briefings before groups.
IDEAL OR DESIRED QUALIFICATIONS:
Candidates should have a Master's degree in Library Science from an
American Library Association accredited school, and a minimum of five (5)
years professional Internet, library and indexing experience in positions
with progressive levels of responsibility, including
1. Minimum three (3) years' experience indexing and designing
taxonomies, controlled vocabularies, and work processes to support
web-based, automated indexing and classification systems.
2. Knowledge of search engines and related technologies and software
that improve and enhance search results.
3. Knowledge of taxonomies and how they relate to web base searching.
4. Experience with usability of search forms and search results pages.
5. Moderate understanding of "deep web" concepts and challenges.
6. Training or hands on experience with FAST Search and Transfer or a
similar search engine.
7. Knowledge of WebTrends or a similar Web tracking and usage
reporting system.
8. Understanding of usage logs and other customer data sources.
9. Rudimentary understanding of HTML, Extensible Markup Language, and
dynamic pages constructed with Java Server Pages or Active Server Pages.
DESIRABLE TRAITS:
1. Understanding of Federal government web space.
2. Understanding of content management systems and their effects on
searching
EDUCATION WILL NOT BE SUBSTITUTED FOR ANY PORTION OF THE SPECIALIZED
EXPERIENCE REQUIREMENTS (NOR WILL IT BE INCLUDED IN THE RATING PROCESS).
SELECTIVE PLACEMENT FACTOR: Selective Placement Factor: Applicants must
possess the criteria addressed under this Factor. If not, you will be
disqualified. Please document and address the Selective Placement Factor
critieria in your resume:
IT Specialist (Information & Indexing Coordinator)
Experience leading one or more teams in the development and integration of
a complex web-based search indexing system. Skill in the development and
integration of a complex web-based search indexing system, including
experience with web crawlers and with defining technical/editorial issues
and approaches for digital collection, indexing and classifying of web
content.
APPLICATION PROCEDURES FOR THIS ANNOUNCEMENT: Applications submitted via
GSAjobs (Quickhire) must be received before midnight, Eastern Standard Time
of the closing date. No extensions will be granted. If you fail to submit
a COMPLETE on-line resume, you WILL NOT be considered for this position.
If applying on-line poses a hardship, the servicing Human Resources Office
will provide assistance. Applicants MUST CONTACT the Servicing Human
Resources Office PRIOR TO THE CLOSING DATE to speak to someone who can
provide assistance with on-line submission.
All supplemental application material as outlined below must be FAXED no
later than 48 hours after the closing date of this Announcement. Each
requested document must be FAXED to (202) 219-0141 and MUST INCLUDE YOUR
NAME AND THIS Vacancy Announcement number 040026203DE, only. No
exceptions!
SUPPLEMENTAL APPLICATION MATERIAL: Federal workers must fax 202.219.0141
a Standard Form 50, Notification of Personnel Action, to show time served
at highest grade level (i.e., appointment, promotion, within-grade
increase), position occupied and tenure group.
DISPLACED federal workers who are claiming special consideration under the
Career Transition Assistance Program (CTAP) or the Interagency Career
Transition Assistance Program (ICTAP) must fax 202.219.0141 proof that they
meet the requirements of 5 CFR 330.605(a) or 5 CFR 330.704. Applicants
eligible under the CTAP/ICTAP must fax a copy of the agency notice, their
most recent Performance Rating, and the most recent SF-50, Notification of
Personnel Action, notifying current position, grade level, and duty
station. CTAP and ICTAP eligibles will be considered for priority
consideration if they obtain a score of 85 ("WELL-QUALIFIED"). No credit
will be allowed for Veteran's Preference. All faxed material must be
received not later than 48 hours after the closing date of this
vacancy announcement. For more information on CTAP/ICTAP eligibility
requirements: http://www.opm.gov/ctap/index.htm.
VETERANS who are eligible for consideration under the Veteran's Employment
Opportunities Act MUST fax a DD-214 not later than 48 hours of the closing
date of this Announcement; also, if you are claiming 5-point preference,
you must fax a DD-214 within 48 hours after the closing date of this
Announcement; If you are claiming 10-point preference, you must fax a
DD-214, Standard Form 15 and the required proof of entitlement; If you are
claiming veterans preference based on a compensable, service-connected
disability of 10 percent or more, you must fax a DD-214, SF-15, and a
letter from the Veterans Administration. Additional information on
veteran's preference: https://www.opm.gov/veterans/html/vetguide.htm
Applicants applying under a Special Appointing Authority are required to
fax 202.219.0141 proof of eligibility no later than 48 hours after the
closing date of this Announcement. For information:
https://www.usajobs.opm.gov/b1.htm
REASONABLE ACCOMMODATION: GSA provides reasonable accommodations to
applicants with disabilities. If you need a reasonable accommodation for
any part of the application or hiring process, please notify us
immediately. The decision on granting reasonable accommodation will be on
a case-by-case basis.
TRAVEL/RELOCATION EXPENSES: The General Services Administration will not
pay travel, transportation, and relocation expenses. Any travel,
transportation, and relocation expenses associated with reporting for duty
in this position will be the responsibility of the successful applicant.
BASIS OF EVALUATION: No written test is required for this position. If you
are qualified for the position, you will receive a numerical rating. Your
rating will be based on the quality of your experience as demonstrated in
your responses to the vacancy specific questions and substantiated by
information in your resume. Your application will be evaluated against an
established rating schedule and scored with a numerical rating of 70 to
100. Veteran's preference points will be added to a passing numerical
score only if the appropriate documentation outlined below is submitted.
Your responses must be substantiated by the resume submitted. Applicants
who have not submitted a resume in the GSAjobs system and/or have not
answered all of the vacancy questions will not be considered for this
position. Please note: If a determination is made that in responding to
the vacancy questions you have rated yourself higher than is apparent in
your resume, your score may be manually adjusted by a Human Resources
Specialist.
CONDITIONS OF EMPLOYMENT: Declaration of Federal Employment Form:
Applicants selected for Federal employment will be required to complete a
"Declaration of Federal Employment" (OF-306) prior to being appointed to
determine their suitability for Federal employment. Failure to answer all
questions truthfully and completely or providing false statements on the
application may be grounds for not hiring the applicant, for dismissing the
applicant after they begin work, and may be punishable by fine or
imprisonment (U.S. Code, Title 18, Section 1001).
SUPERVISORY AND/OR MANAGERIAL POSITION: This is a managerial position. If
you are selected for this position and you have not previously completed a
supervisory or managerial probation period, you must complete a 1-year
supervisory or managerial probationary period. If you are a current
Federal employee, failure to complete the probationary period successfully
can result in return to a former position or to a position of no lower
grade and pay than the one vacated for the managerial position.
FINANCIAL STATEMENT: If selected, you will be required to complete
Standard Form 450, Confidential Financial Disclosure Report, to determine
if a conflict or an appearance of a conflict exists between your financial
interest and your prospective position with GSA.
BACKGROUND INFORMATION AND/OR SECURITY CLEARANCE REQUIREMENTS: A background
security investigation will be required for all new employees. Appointment
will be subject to the applicant's successful completion of a background
security investigation and favorable adjudication. Failure to successfully
meet these requirements may be grounds for termination.
This vacancy announcement does not preclude filling this position by other
means, such as new appointment from an Office of Personnel Management list
of eligibles, reassignment, transfer, reinstatement, or noncompetitive
action. Management also has the right not to fill the position.
If you are selected for this vacancy through this Vacancy Announcement:
- You must serve a one-year probationary period.
- You must be able to make a direct deposit to a financial organization
for your salary check.
- Males born after 12/31/59 must have registered with the Selective
Service.
ALL APPLICANTS FOR FEDERAL EMPLOYMENT RECEIVE CONSIDERATION WITHOUT REGARD
TO RACE, RELIGION, COLOR, NATIONAL ORIGIN, SEX, POLITICAL AFFILIATION, AGE
(WITH AUTHORIZED EXCEPTIONS), OR ANY OTHER NONMERIT FACTOR.
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