[Sigia-l] Forcing practice

Anne Miller amiller at humanfactors.edu.au
Tue Sep 30 17:17:15 EDT 2003


Its not whats 'right', its what 'works'. You have a lousy application, you
cant change it, it has the capacity to lead people into serious problems; if
the IT department came up with this baby it has probably come up with others
thus its reputation within the Org isnt going to be enhanced by what looks
good. This is not an application for public consumption, the Orgs public is
not affected by it.  Who cares about aesthetics? Employees whose pay isnt
going through dont; HR doesnt. Get over the ideology and solve the
problem!!!

Anne Miller
Coordinator
Human Factors Online
Key Centre for Human Factors
University of Queensland
http://www.humanfactors.uq.edu.au

-----Original Message-----
From: sigia-l-admin at asis.org [mailto:sigia-l-admin at asis.org]On Behalf Of
Listera
Sent: Tuesday, 30 September 2003 8:11 PM
To: sigia-l at mail.asis.org
Subject: Re: [Sigia-l] Forcing practice


"Anne Miller" wrote:

> 'Please enter your staff number and remember to include a space
> between the 4th and 5th digit. If you dont include the space your pay will
> not be processed'.

I just can't get over just how yucky this looks.

If I were the one making the ultimate decision, somebody would have to
convince me, beyond reasonable doubt, even if a front-end alternate
wizard/app can't be used, why the posted data from the browser cannot be
intercepted at the server, cleaned up and passed onto the SAP back-end.

Technically speaking that is fairly trivial and wouldn't probably require
any fiddling with the SAP code at all. All you are doing is creating a proxy
app that cleans up data (or requests compliance until it is clean) without
the main SAP app even being aware of it.

It borders on criminal asking to the user to jump through such hoops, when
probably with minimum and mostly generic coding the problem can be masked
out.

Ziya
Nullius in Verba


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