[Sigia-l] Forcing practice

[Michael Kay]

If I saw such a message as a user, I'd go straight to HR and ask them to do 
it for me. I would not trust the application. Basically, this scenario 
demonstrates that the UI has zero value to me as a user, and zero value to 
the company since it's not being used in this case.

Same goes if I see anything funny when shopping for airplane tickets 
online. Once the online experience gets dicey I'll abort it and call a 
human on the phone to complete the transaction.
--Mike

At 02:15 PM 9/29/2003, Emily Leahy wrote:
>I think the one attention-grabbing "advantage" you
>have here is that the users' pay could be negatively
>impacted by making a mistake.  If I went to an
>application and a message saying, "How to avoid common
>errors that may cost you on your next paycheck,"
>popped up I'd definitely pay more attention than I
>would to most other content.  I'd definitely try
>marketing type approach.
>


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Michael Kay
Information Architecture - User Experience
Author, The Web Wizard's Guide to Flash - http://www.peep.org/wizard/