[Sigia-l] comparative usability testing of a web site resedign

Anthony Colfelt anthony.colfelt at bbc.co.uk
Tue Sep 23 10:58:27 EDT 2003


<snip>On the other side I would like to check if they are able to "read" the new homepage and find out and "understand" the most relevant changes.</snip>

Does it matter if they understand the changes if they can still achieve their goals? It strikes me that any change is going to annoy your existing users. But if they can still find what they're interested in, they'll forgive you for changing it.

Anthony.

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