[Sigia-l] top level navigation by user type

[Dey Alexander]

Stephanie, you haven't mentioned why you don't think it's a good idea. 
I'd be interested to hear your views.

We use audience-based entry points on our home page but supplement them 
with topical entry points (in a separate chunk of navigation) in case 
our audience groups don't resonate with users or don't have the same 
immediacy that the topics do.

This seem to work well.  The usability testing we've done has shown 
positive results, and the feedback we get is also positive.

Cheers,
Dey

stephanie hornung wrote:

> hello,
> 
> i'm doing a consulting project for a government agency, and am dealing
> with several specific sets of user groups -- people who receive services
> from the agency, community members, other gov't officials, etc.  i've
> found that a lot of government websites are organized by these user
> groups, and the person i'm working under at the agency wants to design it
> this way, but i'm not sure its the best idea.  does anyone have any
> information/opinions regarding how well this type of navigation works?
> 
> here's some examples:
> http://www.myflorida.com/
> http://www.ncgov.com/
> http://portal.sfusd.edu/template/index.cfm?page=about
> 
> thanks for your help!
> stephanie hornung
> 
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