[Sigia-l] card sorting: dealing with multiple placements
Jonathan Broad
jonathan at relativepath.org
Thu May 29 20:22:50 EDT 2003
Listera wrote:
>>The only measure of success I accept for research methods is: do they deliver
>>good user experience within budget.
>>
>>
>
>While not wishing to get in the middle of the current love-fest regarding
>LIS, I'd love to know what 'within budget' means.
>
>Is there a way you could get, for instance, $500 worth of 'good user
>experience'? How about $349.99?
>
Sounds like you're buying one of those package deals I keep getting
email about. What a bargain!
In fact, a user's experience is up to them. But you can spend more or
less money building something for them to experience. Whether you or
your users get your money's worth is a much more complicated question.
>Needless to say, I do recognize that there are budgets and that good user
>experience is better than bad user experience, but I had never heard of
>indexing the success rate of 'research' to budgets.
>
Sorry, I was being a bit rhetorical. Didn't mean to index anything to
anything else!
In context, I meant to say that to be successful, methods should also
fit the time and resource constraints of the design problem--that's
all. Of course that's only a necessary and not sufficient condition of
success: they also have to lead to a good design that satisfies users.
So that's two measures--but 'index' would imply a quantification that
begs all sorts of questions about the ROI of user experience that I'm
not willing to get into right now. Being in one 'love-fest' is
sufficient for right now!
What's also implied here is that there are a wide variety of methods
with different strengths and weaknesses and costs. Counting on a small
set of methods to solve all your design problems isn't being realistic,
and not only from a resource-constraint POV.
Jonathan
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