[Sigia-l] knowledge management

Bev Corwin bev at enso-company.com
Wed May 7 18:56:10 EDT 2003


 
> > I think the IA I practice could be defined as knowledge management,
> 
> 
> A few years ago I read an interview with Larry Prusak, who coined
> the term "Knowledge Management" along with Thomas Davenport.
> 
> Prusak argued that you could divide KM into two world views:
> 
>   * One view is says KM is primarily a technology problem. If you
>     build good KM tools and you've got the problem licked.
> 
>   * The second view is that KM is largely a people problem, meaning
>     that it involves managing people and creating an environment
>     that supports and rewards knowledge creation and sharing.
>     Sometimes this means software tools, but it usually means making
>     sure people get along.

Reminds me of the "informatics" concepts.  technology problem + people problem and how the technology can better assist the technology problem.

Bev


More information about the Sigia-l mailing list