[Sigia-l] Usability testing into the dustbin?

Richard_Dalton at vanguard.com Richard_Dalton at vanguard.com
Wed May 7 11:57:22 EDT 2003


Donna M. Fritzsche writes:
> people who are 
> very good at doing something don't necessarily have the ability to 
> break that knowledge down into its component parts,steps, attributes, 
> or qualities.  It has become "compiled" knowledge.  One of the roles 
> of the expert system designer than becomes to coax that information 
> out of the expert or to get at it from another point of view.

A very good point, however, if you're "designing a system" then you need 
the abilities and skills in the above paragraph, so I wouldn't think it 
too much of a stretch to instead apply them to our own practice of 
"design".

 - Richard Dalton




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