[Sigia-l] Usability testing into the dustbin?

[Richard_Dalton at vanguard.com]

Ralph Lord writes:
> Application: If you've been testing and focusing on usability for a 
while,
> you should have some knowledge about making software usable that can be
> brought to bear during the DESIGN of an application. Take advantage of 
that
> knowledge.

"knowledge about making software usable that can be brought to bear"

Great - what is that knowledge? Can you share some of it with us in say, 
10 principles or heuristics?

 - Richard Dalton