[Sigia-l] Usability testing into the dustbin?

[Jon Hanna]

> > > However, embracing "usability by design" requires self-discipline
> > > and a much higher skill level from design team members.
> >
> > Where does this skill come from? What informs it?
>
> It comes from education, training, and experience. People excel in
> abstract thinking tend to have a better grip at such skill. They have
> a knack of extracting the essence from various observations and
> applying them to the design at hand.

And where to these observations come from? Having more usability designed-in
is the natural result of testing, not its antithesis.