[Sigia-l] Determining Users' Mental Model to Drive Site Architecture?

[Derek R]

Thanks James, an interesting set of questions.



>What is your job role?
>
>How long have you been working for the organisation?
>
>What are the main activities that make up your job?
>
>Who do you communicate most frequently with on work matters?
>
>Do you have policies or guidelines for your work?
>
>How do you get access to these?
>
>What information do you rely on during a normal working day?
>
>Where do you obtain this information from?
>
>If you have a question, where do you go to find an answer?
>
>What training or induction did you receive when you started
>at the organisation? 
>
>What training do you receive within a typical year?
>
>How do you find out about what's happening in the organisation?
>
>Which sources of news do you regularly read?
>
>What news stories are you most interested in?