[Sigia-l] Determining Users' Mental Model to Drive Site Architecture?

[Andrew H Otwell]

On 6/19/03 11:01 AM, "sigia-l-request at asis.org" <sigia-l-request at asis.org>
wrote:

> I understand an open card sort might typically be a good
> way to go, but my client is wary of that approach since it may totally
> negate weeks of time they've spent deliberating over two potentially good
> architectures.  

In a nutshell, that's the very definition of how business works. Wasted time
always trumps user needs.

Seriously, though, couldn't you test the two current ideas to see if either
is any good?

andrew