[Sigia-l] Error Prevantion Heuristic (slightly OT)
Marion Summerville
Marion.Summerville at refinery.com
Tue Jun 17 15:12:36 EDT 2003
How about providing the info up front (immediately in context; right at the point of data entry) that the acceptable values are 10-500?
If "prevent" means "pop up an alert when the user changes focus from the field" rather than "accept the submission and return an error message" then prevent is better (imo; based on no data but watching my mother curse at the screen of her iMac).
Marion
-----Original Message-----
From: Richard_Dalton at vanguard.com [mailto:Richard_Dalton at vanguard.com]
Sent: Tue 6/17/2003 3:08 PM
To: sigia-l at asis.org
Cc:
Subject: [Sigia-l] Error Prevantion Heuristic (slightly OT)
One of Jacob's much touted "10 Heuristics" is: "Even better than good error messages is a careful design which prevents a
problem from occurring in the first place". Sometimes though I think this
can be taken too far ... for example, if a system's acceptable inputs are
within the range 10-500, should the system prevent a user from entering
600, or should the system accept it and give feedback to the user saying
that the acceptable inputs are 10-500?
- Richard Dalton
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