[Sigia-l] Questioning common test scripting

[Listera]

"InfoArchitect" wrote:

> The concept behind this scripting is sound - to put the participant at
> ease, conveying that you are not in fact testing the user, but the
> system.  If test subjects are not at ease during user testing, the
> data will be confounded.

How would you [1] know if the participant is at ease (or, for that matter,
petrified, scornful, melancholic, adversarial, intimidated, aroused, etc.)?

Ziya
Nullius in Verba

[1] As a non-medical person.