[Sigia-l] Job posting

[Susan.E.Hensley at wellsfargo.com]

If interested, please respond to lisa.m.helfer at Wellsfargo.com to apply.  

I work in the same group and can answer general questions.


Susan Hensley
Information Architect
Web Research & Design
Internet Services Group
Wells Fargo Corp.
susan.e.hensley at wellsfargo.com


Senior Information Architect

As a Senior Information Architect in Web Channel Management group, you will
manage and 
improve the customer experience for Wells Fargo's e-commerce and
transactional Web sites. You 
will be a key player in the strategic design process, and will contribute to
the definition of user 
requirements for WellsFargo.com design projects.  

You will collaborate with Web Channel Managers and Product Strategists to
define and prioritize 
new projects that will yield the biggest benefits to WellsFargo.com
customers, and work with 
internal project teams to ensure that an explicit customer focus is
maintained through project 
execution. 

Additionally, you'll be the information architecture consultant to the
Internet Services Group's 
many Lines of Business, developing use cases, navigational structures, site
maps, user flows, 
functional templates and prototypes that result in Web site and applications
enhancements that 
address high priority business challenges, and reinforce Wells Fargo's
position as the number one 
rated financial services web site.  As part of your work, you will gather
requirements to determine 
target audience and objectives, analyze user and business needs, set scope
and interface 
strategies. You will occasionally manage third party vendors and contract
staff on a per project 
basis.  
 
Requirements:   
Bachelor's degree; MA, MBA, or PhD desirable in user interface design or
equivalent experience 
with user centered design methods including task analysis and user
scenarios. 
 
5-7 years of experience with interactive product development, design
planning, and/or strategic 
consulting.
 
Excellent leadership, communication, problem solving, facilitation,
presentation and engagement 
management skills. Good interpersonal skills, cross functional team
experience, understands the 
subjective nature of decision-making with internal clients. 
  
Experience in creating wireframes, flowcharts, storyboards and web-based
prototypes to 
demonstrate and test functional design alternatives. Expertise in iterative
user-centered design 
methods.

Technologies & Software:
Visio, Photoshop, Illustrator, Dreamweaver, HTML, XML, CSS, JavaScript,
Flash, Windows, Mac 
OS, experience with CMS systems.

Internal Deliverables:
Comparative and competitive research 
User and audience profiles 
Task analysis 
Documenting and maintaining Standards and Guidelines 
Business process and user flow diagrams 
Information hierarchy and relationships, classification schemes 
Navigation systems and global interface design 
Detailed wireframes and interaction flows 
Rapid prototyping and mockups     

Send application to: lisa.m.helfer at Wellsfargo.com