[Sigia-l] CMS and IA

[Ann Rockley]

>Here's a question about CMS for the people here. My main reason for being on
>this list is that I'm a CMS developer seeking a better understanding of IA.
> From an IA perspective, is there anything that people would say us CMS lot
>(especially developers of the systems, rather than of particular CMS-based
>sites) get regularly wrong, or anything we fail to provide to IA?

I come at this from a slightly different perspective than most people as I 
manage enterprise content which has a significant web component, but may 
also have a complex paper component such as manuals, a learning component 
which may be classroom or e-learning, and other materials like marketing 
materials, business reports, technical support materials etc. The issue of 
managing the breadth of this type of content causes many problems for the 
information architect with some CMS.

Some of the problems are:
-inability to manage multiple types of information and produce effective 
outputs in multiple media
-inability to support granular (paragraphs, sentences, phrases, even words) 
reusable content unless it is an XML-based system
-flexible workflow to accommodate multiple publications cycles
-powerful reporting capabilities to track reusable content in "where used" 
reports, derivative reuse, tracking branching of content, content relationships
-strong support for element level metadata
-support of systematic reuse (automatic population of content to 
appropriate documents based on models)


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"Managing Enterprise Content: A Unified Content Strategy" (ISBN 0735713065)
by Ann Rockley with Pamela Kostur and Steve Manning is now available from 
<http://www.amazon.com/exec/obidos/ASIN/0735713065/therockleygro-20>amazon.<http://www.amazon.com/exec/obidos/ASIN/0735713065/therockleygro-20>com 
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<http://www.amazon.ca/exec/obidos/ASIN/0735713065/therockleyg08-20>amazon.ca. 
For more information visit www.managingenterprisecontent.com.

Ann Rockley
The Rockley Group Inc.
905-415-1885
rockley at rockley.com
Web: www.rockley.com