[Sigia-l] "Study: Content Management Tools Fail"

[Patrick Neeman]

To steal a line from Alanis:

"Isn't in ironic..."

I guess SIGIA as a group does something that is pretty noble, but also can be said bluntly: "we protect the user from doing stupid
things." We as a group strive to, no matter how inexperience or ignorant the end user is, get that user to it's proper setination.
We don't ask for the user's requirements, or try to sell them something they don't need -- we just get them to the right page.
Hopefully.

Which makes this Content Management discussion so interesting.

Content Management Systems mean different things to different people because they have been marketed so many different ways.

I also find it interesting to hear from a few people the answer of, "well, the business didn't do it's due dilligence."

In the press, that doesn't matter (as that article so well illustrated), because even if the company collected it's cool million,
and there were over runs, and no one bothered to get the company requirements, and no one did it's due diligence, it's not going to
matter.

Why?

THEY ARE STILL GOING TO BLAME THE TOOL.

And that equals lost revenue.

(I guess that's why I always try to figure out my customer's requirements going in so I don't get into this kind of situation,
because a happy client is one that's willing to spend more money.)

P@

> -----Original Message-----
> From: sigia-l-admin at asis.org [mailto:sigia-l-admin at asis.org]On Behalf Of
> Listera
> Sent: Thursday, February 27, 2003 4:36 PM
> To: sigia-l
> Subject: Re: [Sigia-l] "Study: Content Management Tools Fail"
>
> There's enough blame to go around here: a person who'd pay a cool million to
> buy that contraption should not be an IT director. Neither should the
> shareholders look kindly on a CFO, CIO or a CEO who hired the IT director
> and/or signed off on the package. But that's just business, they'll most
> likely get promotions and bonuses. :-)
>
> Doctors get slapped with malpractice suits, politicians lose elections, ad
> agencies lose accounts, sports coaches lose their jobs, etc. IT directors
> whose projects are botched seldom get demoted or fired. In that environment,
> it's easy for vendors to sell unto "hapless" clients and IT directors who
> buy what others do (with safety in numbers) are given a pass. So the miasma
> continues.
>
> Ziya
> Nullius in Verba
>
>
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