[Sigia-l] ROI/Value of Search Engine Design - Resources?

Boniface Lau boniface_lau at compuserve.com
Tue Feb 18 20:29:43 EST 2003


> From: sigia-l-admin at asis.org [mailto:sigia-l-admin at asis.org]On
> Behalf Of Alex Bainbridge
>  
[...]
> Approximately 10-25% of users who used a 'search box' failed to
> locate hotels that matched their requirements solely due to poor
> error message display and implementation,

Does that mean the success rate was about 75%? 

Or was the success rate lower due to other types of search failure?


Boniface



More information about the Sigia-l mailing list