[Sigia-l] The Support Economy (Book Review)

[Peter Morville]

A few months ago I suggested that everyone interested in user-centered
design should read "The Support Economy" by Shoshanna Zuboff and James
Maxmin.  If you haven't taken my advice yet, here's a book review I
wrote for the SIGCHI bulletin that might push you over the edge :-)

http://semanticstudios.com/publications/supporteconomy.pdf

And here's the Amazon URL, to make things easy:

http://www.amazon.com/exec/obidos/tg/detail/-/0670887366/


Peter Morville
President, Semantic Studios
www.semanticstudios.com