[Sigia-l] ROI/Value of Search Engine Design - Resources?
Boniface Lau
boniface_lau at compuserve.com
Sat Feb 8 14:36:36 EST 2003
> From: sigia-l-admin at asis.org [mailto:sigia-l-admin at asis.org]On
> Behalf Of lisa colvin
>
> > I take that with a big grain of salt. For example, the UIE report
> > at:
> >
> > http://www.uie.com/Articles/why_amazon_succeeds.htm
> >
> > criticizes Amazon's search capability on electronic products. But
> > the cited example "DVD player" worked much better than what the
> > report suggested.
>
> Did it work better before or *after* the report came out?
It doesn't matter.
The UIE report argued that search engines do not work well for
non-uniquely-identified content. But when I tried to verify its
supporting case by repeating the mentioned query, the result failed to
support the argument.
Instead of dismissing the argument right then and there, I emailed
Jared Spool telling him what I got from issuing the query. But I did
not receive Spool's reply.
When an argument's supporting case cannot be repeated later, the
argument's validity is questionable.
When the person making a questionable argument did not respond to
email about failing support case, it is only logical to take his
argument with a huge grain of salt.
Boniface
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