[Sigia-l] Card sorting - do not like but what else is there?

[Pierre Roberge]

>
> Having said that, I still use card sorting for lack of an alternative
> apporach at least it provides some insight into users' mental model.  I
> would be interested to know of any alternative approaches.
>
> Tania Lang
> Peak Usability
> Brisbane, Australia
>

The best tool I have encountered to effectively design and make decision on
behalf of the users (without asking them to help us do the job) is to create
personas based on contextual interviews and derive scenarios.  These
scenarios can tell us how users need to access information and how we can
organize it so as to fulfill their needs.

The second Alan Cooper's book is great in that respect, The inmates are
running the asylum.

Good luck

Pierre