[Sigia-l] Feedback

George Olsen george.olsen at pobox.com
Wed Apr 9 16:42:00 EDT 2003


Listera said:
> There's also no
> plausible explanation for demanding that the user must do *our*
> homework, by providing remedies to our problems in the form a
> 'criticism'.

Agreed. But "your navigation sucks" or "I've got a problem with your site"
without any further details doesn't really give enough info to actually
fix whatever problem is being complained about. It's a not a question of
liking or disliking the feedback, it's a matter of how useful the feedback
is toward making fixes and improvements.

George






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