[Sigia-l] Usability Testing comments from Giga

[Christopher Fahey [askrom]]

Me, then Marios:
> >  (a) IAs are often asked by outsiders (colleagues, 
> > clients) to back up their expertise with empirical 
> > usability tests, instead of having their 
> > recommendations accepted as the words of an 
> > experienced expert.
>
> Christopher your comment seems to equate IA with Usability 


I guess so. Note that I wasn't representing my own opinion, just what
outsiders expect of IAs - that we are lab-coat wearing scientists whose
knowledge is all empirical. 

I should say, though, that it isn't at all unfair to expect an IA to be
well-informed on usability research and methodologies. I just object to
the idea that *all* IA knowledge and recommendations need to be based on
lab-tested, double-blind clinical experiments and research. 

-Cf

[christopher eli fahey]
art: http://www.graphpaper.com
sci: http://www.askrom.com
biz: http://www.behaviordesign.com