[Sigia-l] Defusing Techies?

[Chris Chandler]

Techies are people too. Frankly, I'd say she was framing the
problem all wrong. Not to say that the assorted advice,
articles and books won't help, or aren't valuable, but if
she can't "communicate" with techies, than it's doubtful she
can "communicate" with "consumers."

-cc




----- Original Message -----
From: "Summerville, Marion R" <Marion.Summerville at qwest.com>
To: <sigia-l at asis.org>
Sent: Tuesday, October 08, 2002 11:10 AM
Subject: [Sigia-l] Defusing Techies?


> Hi all -
>
> I'm teaching an intro to IA class at an art school, and
one of my students
> asked me for resources on how to negotiate / communicate
with techies (his
> words). Apparently as a small independent he's finding
that "the techies"
> are acting as a "firewall between the company and the
consumer."
>
> I gave the class my top-o-the-head thoughts.. but then got
to thinking, and
> wondering what some of YOU all might say.  All comments
welcome, on- and
> off-list
>
> _________________________________________
> Marion Summerville
> Senior Experience Architect - Qwest Solutions
> marion.summerville at qwest.com
> professional dilettante ~ usability ronin
> ------------
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