[Sigia-l] Faceted classification browsing tool

Boniface Lau boniface_lau at compuserve.com
Fri Nov 22 18:35:01 EST 2002


> From: sigia-l-admin at asis.org [mailto:sigia-l-admin at asis.org]On
> Behalf Of Listera
> 
> "Boniface Lau" wrote:
> 
> >> writing in a giant font for children is like yelling to people to
> >> don't speak English.
> > 
> > And that is one of the drawbacks of overriding user's default font
> > face and size.
> 
> What is the connection?

Obviously, whoever designed the web page in question did not think
that it was yelling. But some users thought so because the page was
not displayed in the font face and size that they deemed appropriate.

What's appropriate is very subjective and varies among users and
environments. The best bet for what is appropriate is the default font
face and size. Thus, overriding the default is all too often perceived
by the users as inappropriate. A shaky start on "user experience".

Using the default is in a way "speaking the customers' language".


Boniface



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