[Sigia-l] recommendation for clickstream tracking tool for usability

[Beth Fowler]

Hi folks,

I'm researching the current tools available for capturing and analyzing 
clickstream data locally during usability testing and was hoping you all 
could provide some feedback.  The tool would be used on a Windows client 
machine (in conjunction with other qualitative measures)  during user 
testing of several health education web-based applications.  Criteria 
are:

•  Comprehensive type of data collected (path chosen, forward & backward 
movement, search terms, time spent, etc.)
•  Ease of use and ability to combine the analysis reports
•  Cost, somewhat

Clickstream, Netraker, and NetTracker are three I've found in my 
searching so far.  WebQuilt is another tool that  uses a proxy to 
collect user data.   Any recommendations, war stories, do's and dont's 
would be greatly appreciated.

If you'd like to reply directly to me, I will be happy to summarize and 
post to the list.

Beth Fowler
CHAI Core
University of North Carolina at Chapel Hill
Chapel Hill, NC  27599
email:  beth at ozone.sph.unc.edu