[Sigia-l] Comment - The New Nielson

[Boersma, Peter]

> He's eventually going to say "Customer Experience"
> and then the IAs, Usability Enginneers, User Experience,
> Graphic Designers and all the assorted sub-groups can all get on
> with building that better experience for our Clients' Customers
> instead of the "talks about talks" we've had for the last 7 
> years...or so...

I am tempted to say "plus or minus 2".

But, yeah, I guess he is hopping on the the movement: it's not just about
usability per se, but about the experience and joy-ability.

Peter, who is now tempted to put his alternative jobtitle on: "Consultant
User Understanding"...
-- 
Peter Boersma, Consultant Information Ergonomics
<mailto:peter.boersma at satama.com>

Satama Interactive
Poeldijkstraat 4, 1059 VM Amsterdam, The Netherlands
tel:+31(0)20 6637769  fax:+31(0)20 6681468  mob:+31(0)6 15072747
http://www.peterboersma.com/

> -----Original Message-----
> From: gMeta [mailto:gordon at gmeta.com]
> Sent: maandag 8 juli 2002 17:49
> To: Sigia-l at asis.org
> Subject: Re: [Sigia-l] Comment - The New Nielson
> 
> 
> He's eventually going to say "Customer Experience"
> and then the IAs, Usability Enginneers, User Experience,
> Graphic Designers and all the assorted sub-groups can all get on
> with building that better experience for our Clients' Customers
> instead of the "talks about talks" we've had for the last 7 
> years...or so...
> 
> 
> thx.
> g.
> -----------------------------------------------
> Gordon Montgomery BA, MSc
> Founder, www.gMeta.com
> +44 (0) 777 328 81 98
> +44 (0) 28 66 38 75 73
> 
> 
> 
> > Is anyone else's head spinning with the new Jakob Nielsen 
> news Flash? His
> > current Alertbox espouses "the fun factor" in interface design -
> "usability
> > methods to further strengthen joy of use."
> >
> > http://www.useit.com/alertbox/20020707.html
> 
> 
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