[Sigia-l] Web analytics tools

[Boniface Lau]

> From: sigia-l-admin at asis.org [mailto:sigia-l-admin at asis.org]On
> Behalf Of Joe 10
>  
[...]
> The problem with all these solutions is they give us more data, not
> more information. Business people want their MTV, and they want it
> on an 8 1/2 x 11 (or A4) piece of paper. Front and back if it's
> really good.

The business people are application domain experts. They are good at
spotting unusual patterns.

Thus, one way is using packages capable of dealing with site access
patterns. I had created packages like that for internal staff. When
the in-house domain experts saw the patterns, they quickly spotted
something unusual which helped uncovering the site's hidden problems.

However, I am not aware of off-the-shelf third-party packages capable 
of doing things like that.


Boniface