[Sigia-l] choosing elicitation methods

[PeterV]

A few months back I was lucky enough to catch the last part of a 
presentation by Gordon Rugg about choosing elicitation techiniques. Here's 
is the abstract:

"Anyone trying to decide which technique to use to elicit information from
users faces a difficult task. There are numerous techniques available,
ranging from ethnographic approaches to highly formalised methods such as
repertory grids, and until recently there has been little guidance available
about which techniques to use when. This talk describes a framework for
selecting the right elicitation technique. The framework is based on the
literature on memory and communication types; it shows why no single
technique is adequate for all situations, and shows how different techniques
can be used to complement each other."

He is working on an overarching theory of how to choose the right 
techniques, based on findings from cognitive science and so on. It relates 
to the question I've been asking myself the past few days: How do you 
select which research/analysis techniques to use in a project. I believe 
most people choose based on:
- what they're familiar with
- what they'd like to try out
- what the client might be impressed with / convinced by
- what their gut feeling tells them

So there is definitely room for some research on that. I tried to find more 
stuff by Gordon Rugg, but no luck so far. Does anyone know of research 
being done on this that I can find online? There are references here
http://www.northampton.ac.uk/mmb/infosys/staff/grpublic.html but no links.
PeterV
http://petervandijck.net