[MNASIS-L] position opening - Principal User Experience Architect

[Janet Arth]

Ingenix is one of the largest health care information and research 
companies in the industry. No one competitor offers the same breadth of 
products and services as Ingenix. In fact, our competitors strive to copy 
what we have done. We offer the most comprehensive set of data, technology 
and analytic capabilities. The power of our products and services help 
customers leverage information assets, enhance clinical and financial 
insight, increase the quality of health care delivery and administration 
and improve cost management.  It is a part of the UnitedHealth Group 
organization.  UnitedHealth Group is an innovative leader in the health and 
well-being industry, serving approximately 55 million Americans. Through 
our family of companies, we contribute outstanding clinical insight with 
consumer-friendly services and advanced technology to help people achieve 
optimal health.  Find out more, by exploring this newly created career 
opportunity in our Eden Prairie, MN location.

Ingenix has an opportunity for a Principal User Experience Architect to 
capture, analyze, and design the user experience across the entire 
portfolio of Ingenix product offerings (~100 products serving and 
connecting all aspects of the healthcare system). Reporting directly to the 
Senior Director, User Experience & Design, this individual will drive 
design innovation and customer loyalty at Ingenix by capturing the 
articulated and unarticulated needs of customers, establishing the business 
case and value proposition for user experience design initiatives, 
analyzing the user experience of current products to identify key problems 
and opportunities, and designing the information architectures, interaction 
models, and visual identity for our products.  This position will require 
close coordination with product management teams, sales and marketing, and 
engineering teams.

Core responsibilities will include:
    * Active in full product development lifecycle, from early product 
requirements definition, to development of best-of-breed user interface 
design, to on-going monitoring and evaluation of customer satisfaction and 
effectiveness
    * Conducts user research to discover the articulated and unarticulated 
needs of customers and translates these needs into user personas, 
scenarios, information architectures, interaction models, and design 
concepts for key participants in healthcare (providers, payers, employers, 
consumers, etc.)
    * Drives the definition of user experience design requirements for 
assigned projects
    * Establishes and enforces a consistent visual identity across all 
Ingenix product lines
    * Works with product development teams across Ingenix to ensure that we 
are responding to customer demands
    * Serves as a catalyst in driving a culture of innovation and teamwork 
centered on the needs of our customers
    * Develops products and services that meaningfully and materially 
impact the health and well-being of the nation
Candidates will possess:
    * Bachelors (or higher) degree in Human-Computer Interaction, 
Interaction Design, or related field, or significant directly-related 
experience
    * 6+ years of experience in providing usability and design support for 
significant commercial products
    * Ability to develop high impact designs that can be practically 
implemented
    * Ability to understand and articulate complex design problems in a 
manner that drives idea generation and market-impactful solutions
    * Must be organized, able to act independently, and able to switch 
rapidly between different projects in a fast-paced environment
    * Experience with a variety of design and prototyping tools, such as 
Visio, Flash, and Photoshop
    * Demonstrated ability to prioritize work efforts and ensure tasks are 
completed on schedule
    * Excellent communication skills, including the ability to translate 
complex ideas into simple visual concepts that can be easily understood by 
both technical and non-technical audiences
    * Demonstrated ability to challenge conventional wisdom including: 
adapting standard user-centered design practices to accommodate a 
fast-paced product development environment and talent for discovering and 
inventing new, more effective and more efficient approaches to user 
experience design
Interested, apply online 
– 
<http://www.unitedhealthgroup.com/careers>http://www.unitedhealthgroup.com/careers 
-  to position #145493 or email to Steve Eisman @ 
<mailto:steve_l_eisman at uhc.com>steve_l_eisman at uhc.com .

Diversity creates a healthier atmosphere: Equal opportunity employer M/F/D/V