[MNASIS-L] March 23, 2005 SLA Virtual Learning Series - Identifying Client Needs PART II

[Janet M. Arth]

The Minnesota Chapter of SLA will host the March 23 SLA Virtual Seminar:

Identifying Client Needs - Part II
Using the Findings to Shape Information Provision

Date: March 23, 2005

Time: 11:00 am - 12:30 pm CT (plan to arrive a few minutes early,
because the seminar starts promptly at 11 am)

Location:
Northwest Area Foundation
(located on the 4th floor of the Drake Building)
60 Plato Blvd. Suite 400
St. Paul, MN 55107

Your host: Melissa Yauk

Directions:
http://www.mapquest.com/maps/map.adp?searchtype=address&formtype=search&countryid=250&addtohistory=&country=US&address=60+Plato+Blvd+E&city=Saint+Paul&state=MN&zipcode=55107-1827&historyid=&submit=Get+Map

Cost: $10 for SLA/ASIST members: $15 for non-members
Please make your check payable to "Minnesota Chapter SLA" and bring it with 
you to the seminar.

How to register: Reply to this email message to Renee Weddle 
(renee_weddle at cargill.com) or call Renee at 952-742-0195. Space is limited, 
so register ASAP.

Registrations will be handled in the order received and a confirmation 
message will be sent.

Please note that if you register, you are obligated pay for your seminar 
attendance, whether or not you show up on the 23rd.

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March 23rd Virtual Seminar Registration Form:

Name:

Phone number:

SLA/ASIST member: yes no

Do you need a receipt: yes no

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Thanks to Melissa Yauk at Northwest Area Foundation for hosting the seminar.

Any questions, call Renee at 952-742-0195 or send an email to 
renee_weddle at cargill.com
Renee Weddle


Seminar Information:

When the data about the needs of a client group have been collected and 
analysed, the work has only just begun!

This seminar discusses the data evaluation and interpretation process and 
how, once their requirements are identified, recommendations can be made to 
meet their needs. Using case studies it examines the ways in which the 
findings of a needs analysis can be used for service planning - including 
the rationalization of existing services and defining the development of 
new products and services. It looks beyond the service you provide and 
examines how knowing what information is required by specific groups in an 
organization (and what they do with it) also can be used to support the 
development and management of useful intranets and effective technical 
infrastructure. Changing what you provide to clients and what they have 
access to can be a difficult process. This seminar also looks how effective 
communication during the needs assessment process can increase the chances 
of an effective transition as well as raising the profile of information 
services.