[MNASIS-L] FW: NOTES FROM LAST SLIDE OF 1/11/05 USABILITY PRESENTATION

[Ann Treacy]

Hi folks!

Barb Weldon is our hero. She took (and shared) notes from the Tuesday
presentation! 

Thanks!   Ann


>  -----Original Message-----
> From: 	Stauber, Karen L  
> Sent:	Thursday, January 13, 2005 9:58 AM
> To:	'SLA-CMN at lists.sla.org'
> Subject:	NOTES FROM LAST SLIDE OF 1/11/05 USABILITY PRESENTATION
> 
> From Barb Weldon:
> Hi Folks, 
> I agreed to take notes on the last slide of the usability presentation by
> DeeDee DeMulling at the ASIST/SLA meeting. Add these to DeeDee's points on
> the last slide:
> INTRANET GUIDELINES: 
> SEARCH 
> Use Google as the standard for Search, then customize with your company's
> categorizations based on the corporate organizational structure (Examples:
> Sales, R&D, Customer Support). Search results must reflect current content
> and appear as LIFO - last in/first out, not FIFO - first in/first out.
> TRAINING 
> It's highly effective to train online. Allow "training for training"
> online and allow training for any other new concepts. (Example given was
> of CT technicians who required training to use a completely new input
> device - a roller ball rather than a mouse.)
> FORMS 
> Three types of forms are found on intranets: (1) Print out, manually fill
> out, send; (2) Fill out online, print out, send; and (3) Fill out and
> submit online. Very different designs are required for each type. Remember
> that there is a whole database requiring good design for usability behind
> the "submit online" form. 
> COMMUNICATION TOOLS 
> The future - "remote everything" - remote email, remote data-sharing, more
> virtual...and usability will get us there faster!
> 
> 
> Karen Stauber, MLIS
> Librarian
> Donaldson Company
> Mpls, MN
> 952-887-3018
> kstauber at mail.donaldson.com
>