[MNASIS-L] Teleconference on Virtual/Digital/In-Library Reference Services

[Janet M. Arth]

This message has been cross posted.  Please excuse the duplication.

REMINDER   REMINDER  REMINDER   REMINDER  REMINDER

TELECONFERENCE

Reference Services: Virtual, Digital, and In-Library - A New Model for 
Effective Delivery, Part II
Friday, April 11, 2003, 11:00 -1:00 Central Time

Description: This teleconference is part of a series of library 
teleconferences sponsored by the College of DuPage, Glen Ellyn, Illinois.

Richard Dougherty assembles a new panel of experts for the second annual 
national teleconference on reference services. Building on last year's very 
successful and informative Virtual Reference Services teleconference 
series, he will explore the continuing dramatic changes coming to library 
reference services. Specifically, he will engage the following key issues:
·       Balancing in-library and virtual reference services
·       Training staff for future changes
·       Assessing reference services in all its formats
·       Estimating real costs for service delivery
·       Juggling copyright and intellectual property rights problems
·       Reversing downward usage trends
·       Deciding what reference services are right for your library
·       Exploring potential of reference service modalities
Richard Dougherty's guests for the program will include:
Carrie Russell, Copyright Specialist for the American Library Association
Susan Godlewski, Coordinator of Reference Services for the Boston Public 
Library
Jim Rettig, University Librarian from the University of Richmond.

These and others will lend their expertise and experience in two lively and 
informative programs that will help working librarians navigate these 
sometimes stormy waters.

Fee: No charge; registration is required

Date, Time, Location:
Friday, April 11, 2003
11:00 a.m. - 1:00 p.m. Central Time

S30B Wilson Library
West Bank Area
Minneapolis Campus
University of Minnesota -Twin Cities

Register for this session at
http://www.minitex.umn.edu/train-conf/teleconference/#reference2

Mary Parker, Associate Director
MINITEX Library Information Network
15 Andersen Library
222-21st Avenue South           m-park1 at umn.edu
University of Minnesota (612) 624-1024 or (800) 462-5348
Minneapolis, MN  55455-0439     fax (612) 624-4508 
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