[Asis-l] Job Posting / Inter library Load Technician / Montgomery College Library, New Orleans, LA

[Suzanne Richards]

Apologies for the cross postings  . . . . . . . .

LAC Group has an immediate need for an experienced Inter-library Loan Technician for a contracted position with the Montgomery College Library.

Work Schedule: Work is done on client site in Rockville, Maryland, Monday - Friday from 8:00 AM - 4:00 PM (8 hours daily)

Job Summary and Responsibilities:


*         Receive and process requests from Montgomery College patrons to borrow materials from other libraries in the United States;

*         Receive and process requests through OCLC FirstSearch for lending materials to other libraries within the United States;

*         Search Montgomery College OPAC (WebVoyage) for call numbers and locations of materials;

*         Search Montgomery College e-Journals for periodical holdings;

*         Retrieve materials from stacks at Montgomery College Rockville campus and package for delivery to other libraries in the U.S. Materials include books, video recordings, sound recordings, etc;

*         Retrieve incoming lending mail from Germantown and Takoma Park campuses and package for delivery to other libraries in the U.S.;

*         Retrieve journals and books held at Rockville campus and scan/copy articles and book chapters for delivery to other libraries in the U.S. via e-mail, Ariel, Odyssey, fax or USPS;

*         Retrieve incoming USPS borrowing mail and distribute to Montgomery College patrons;

*         Respond to all calls, faxes, and e-mail messages directed to the Interlibrary Loan desk;

*         Request loan extensions when renewals are requested;

*         Solve borrowing and lending problems, process overdue notices, recalls and follow-ups;

*         Respond to inquiries regarding status of borrowing and lending requests;

*         Maintain supply inventory in area of responsibility;

*         Perform other tasks as needed.

Education & Training:


*         Strong software application skills including, but not limited to; Microsoft Excel, Microsoft Outlook, Microsoft Word, and Internet;

*         Strong oral and written communication skills and excellent customer service and public relations skills;

*         Strong English grammar, business writing, spelling skills; and ability to compose and appropriately format correspondence and reports;

*         Ability to work independently using relevant knowledge to determine the best course of action;

*         Ability to interpret, modify, and verify library records within established rules and procedures; understand and operate library computer systems and use resulting output;

*         Ability to perform accurately in a detail-oriented environment; handle multiple work priorities, organize and plan work, and adapt procedures;

*         Ability to be flexible and adapt quickly to new assignments and work under pressure.

Qualifications:


*         Self-motivated with the ability to recognize and prioritize tasks that need to be done;

*         Detail oriented;

*         Able to work with minimal supervision once trained;

*         Able to adhere to scheduled work hours;

*         Able to retrieve heavy volumes from library stacks;

*         Have good judgment, maturity, and independent decision making skills;

*         Maintains flexibility and ability to adapt to change;

*         Have basic computer and keyboarding skills.

For immediate consideration, apply at http://goo.gl/mtt36

Follow us on Twitter https://twitter.com/LAC_Jobs

LAC Group is an Equal Opportunity/Affirmative Action employer and values diversity in the workforce.
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