[Asis-l] Wiki page for ASIS&T09 panel on Library 2.0

[Michael Zimmer]

Dear Colleagues:

Please contribute to the wiki page for the "On the Challenges of  
Implementing Library 2.0 Services" panel at the 2009 ASIS&T annual  
meeting.

http://michaelzimmer.org/wiki/ASIST09

The panel abstract is below. Everyone is welcome to use the wiki to  
respond to the opening questions, describe their own experiences, and  
contribute to the discussion.

Best,
Michael Zimmer

-- 
Michael Zimmer, PhD
Assistant Professor, School of Information Studies
Associate, Center for Information Policy Research
University of Wisconsin-Milwaukee
e: zimmerm at uwm.edu
w: www.michaelzimmer.org


"On the Challenges of Implementing Library 2.0 Services"
ASIS&T 2009 Annual Meeting
Tuesday, Nov. 10, 3:30pm PST

Today, many libraries are at a crossroads: several of the services  
they have traditionally provided within their walls are increasingly  
made available online, often by non-library, commercial entities. For  
example, Web search engines provide easy access to millions of  
Websites, online databases provide convenient gateways to news and  
scholarship, and book-scanning projects make roaming the shelves seem  
antiquated. Meanwhile, the traditional authority and expertise enjoyed  
by librarians has been challenged by the emergence of peer-produced  
and collaborative knowledge projects, such as Wikipedia, Yahoo!  
Answers, or Amazon’s personalized book recommendation system. Further,  
the professional, education, and social spheres of our lives are  
increasingly merging, marked by the rise of social networking services  
providing new interfaces for interacting with friends, the sharing of  
information, and professional collaboration.

Libraries face a key question in this new environment: what is the  
role of the library in providing access to knowledge in today’s  
digitally networked world? One answer has been to actively incorporate  
features of the online – “Web 2.0” – world into library services,  
thereby creating “Library 2.0.”

Library 2.0 means bringing interactive, collaborative, user-centered,  
and web-based technologies to library services and collections.  
Launching such Library 2.0 features, however, often brings unique  
challenges to librarians, administrators, and patrons alike. These  
include: technological constraints, issues of accessibility and  
diversity, staffing and cost, IP/copyright concerns, privacy and data  
retention policies, and the overall impact on the nature and culture  
of the library itself.

By bringing together a diverse collection of information professionals  
tasked with delivering Library 2.0 services, this panel discussion  
will outline many of the challenges of implementing Library 2.0, as  
well as illuminate some solutions and directions for the future. The  
goal of the panel is to help other information professionals navigate  
this uncharted terrain to foster the creation of innovative Library  
2.0 services for their patrons, and reveal areas that require further  
attention by the profession and academia alike. This will be  
accomplished through guided conversation and sharing of ideas, not the  
traditional presentation of papers.

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