[Asis-l] Position Available

[Jerneeka Sams]

Please post the following position and excuse any cross-postings.
Thanks.

Librarian, Document Delivery Services
Direct Hire
New York, NY

Our client, a leading healthcare facility is seeking a Librarian to head
their Document Delivery Services.  In this role, he/she coordinates and
supervises all aspects of Document Delivery Services including all
transactional-based content resource sharing between other institutions,
internal and external ILL systems and "pay per view" services.  This
person will manage an expanded article copy service for employees and
patients.  This role is operational and key to the services of the
Library, bridges collection gaps and provides on-time delivery services
to each customer.  

Responsibilities Include:
*	Organizes and assigns daily transactions from all incoming and
outgoing systems including the internal electronic delivery system,
DOCLINE, OCLC, Infotrieve, etc.
*	Supervises library staff including technician(s), temporary
employees and volunteers to complete daily transactions per standard
service levels; Recruits, hires, coordinates schedule, evaluate and
train staff
*	Works with Library Director and Associate Librarian to
establish, review and maintain service levels for Document Delivery
Services for internal clients and external library customers;
*	Manages billing for external document delivery for other
libraries including EFTS, IFM and manual bills
*	Works with Developer of Virtual Library Services to automate,
integrate and streamline processes and procedures to the greatest extent
possible
*	Manages the Library's compliance with copyright and licensing
restrictions as related to Document Delivery Services
*	Accepts and resolves internal client and external library
customer complaints
*	Conducts usability studies related to Document Delivery

Requirements:
*	Master's degree in Library Science required
*	3-5 years work experience in Document Delivery services in a
professional or support position
*	Minimum of 3 years supervising a library service
*	Ability to work in a team oriented environment
*	Experience with scanning equipment and Document Delivery
services required
*	Excellent customer service orientation and communication skills

Salary will be commensurate with experience.

Send resumes as Word attachment to:
InfoCurrent
212-391-7809 (fax)
nylibrary at infocurrent.com